Assistant Property Manager

SPANISH SPEAKING UNITY COUNCIL • Oakland, CA

1d • $24 - $27 • Onsite

About The Position

The Assistant Property Manager will coordinate day‐to‐day maintenance and accounts receivable functions of the properties listed above. The APM may be required to act as the liaison between the tenants and the Property Managers (PM) for certain property-related issues. In concert with the Property Manager, the APM will coordinate all electronic marketing for vacancies.

Requirements

• High School diploma or GED
• General office skills -typing filling use of office equipment
• Personable and trustworthy
• Good basic math skills, and familiar with fraction and percentages.
• Strong computer skills in MS Office (Excel, Word and Outlook).
• Ability to multi-task and prioritize
• The candidate must possess strong attention to detail; possessing the ability to learn new procedures quickly and be able to juggle multiple job functions.
• A strong background in customer service, some basic knowledge of building structures and experience in coordinating and scheduling are essential.
• Ability to support the operations of multiple residential communities or buildings
• Excellent communication skills are a necessity.
• Must be PC literate; MS Office skills (Word and/or Excel).

Nice To Haves

• Experience or knowledge of affordable housing programs is a plus (e.g. Tax Credit, HUD, Section 8).
• Knowledge of Yardi software a plus.

Responsibilities

• Provide backup support to the Property Manager, including preparation of financial, operational, and compliance reports
• Handle incoming and outgoing communications (phone calls, emails, and mail)
• Maintain organized filing systems (electronic and paper)
• Process and maintain confidential resident documents and records
• Issue and track keys to technicians and vendors, ensuring proper log-in/log-out procedures
• Make appointments and greet residents, applicants, and visitors
• Market available units through online listings and other advertising methods
• Coordinate tours with prospective tenants
• Process rental applications and verify employment, income, and references
• Communicate with applicants regarding application status and screening
• Assist with tenant move-in and move-out procedures, including lease documents and required notices
• Prepare lease expiration, renewal, and move-out obligation letters
• Assist with HUD/CTCAC annual certifications and compliance requirements
• Process move-in, move-out, and annual recertification documentation
• Maintain accurate logs and reports required for regulatory compliance
• Collect and track rent payments
• Post rent payments and maintain accurate records
• Make bank deposits and manage rent receipt documentation
• Assist with reporting related to rent collection and delinquencies
• Coordinate with maintenance staff and service providers for building repairs
• Obtain bids for landscaping, maintenance, and repair projects
• Maintain preventative maintenance schedules
• Manage and track work orders
• Conduct and document unit inspections during move-ins and move-outs
• Prepare incident reports and document resident complaints
• Assist in resolving tenant concerns and escalating issues when necessary
• Support resident events and community communication
• Report rule infractions, maintenance needs, and tenant issues to the Property Manager
• Perform other related duties as assigned by the Property Manager

Benefits

• Two weeks of paid vacation a year
• sick time
• 14 holidays
• up to five floating holidays based on employment status
• medical and dental benefits on the first of the month following 30 days of employment
• life insurance policy at no cost to employees (with the option of increasing policy amount)
• flexible spending account for medical and dependent care costs
• commuter benefits
• 403(b) with employer match
• other benefits
• opportunities for professional development and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED