Assistant Property Manager- The Mill At Westside
About The Position
The Assistant Property Manager will support the community manager with day-to-day property operations, including leasing, renewals, resident retention, and occupancy goals. This role involves managing delinquency, collections, payment plans, and resident account follow-up, as well as reviewing resident ledgers for accuracy. The Assistant Property Manager will also assist with monthly reporting, financial tracking, and variance review, alongside invoice processing, purchase orders, and expense management. A key part of the role is responding to resident concerns and resolving issues professionally, while also supporting lease administration, move-ins, move-outs, transfers, and renewals. The position requires monitoring leasing traffic, availability, pricing, and exposure, and supporting the onsite team to maintain accountability and strong customer service standards. Additionally, the Assistant Property Manager will assist with property inspections, curb appeal, and community standards, and maintain accurate resident files and system records, ensuring compliance with Fair Housing requirements and company policies. The role requires stepping in to support the community manager and onsite team as operational needs arise.
Requirements
- Previous multifamily property management experience required
- Previous assistant community manager or assistant property manager experience strongly preferred
- Strong experience with collections, delinquency, and resident account management
- RealPage experience required
- CRM experience preferred
- Strong understanding of leasing, renewals, resident relations, and property operations
- Comfortable reviewing reports, ledgers, and property financial information
- Excellent organizational and follow-up skills
- Strong written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Professional, dependable, and solutions-oriented
- Knowledge of Fair Housing and applicable multifamily regulations
Nice To Haves
- You are organized, proactive, and comfortable taking ownership of your responsibilities.
- You understand how the assistant community manager role impacts both resident experience and the financial performance of the property.
- You are confident handling collections, resident concerns, leasing support, and administrative responsibilities while working closely with the community manager and onsite team.
- If you are an experienced multifamily professional with RealPage experience who is looking to grow your career and take on a key leadership role within a high-performing community, we would love to hear from you.
Responsibilities
- Support the community manager with day-to-day property operations
- Assist with leasing, renewals, resident retention, and occupancy goals
- Manage delinquency, collections, payment plans, and resident account follow-up
- Review resident ledgers and ensure account balances are accurate
- Assist with monthly reporting, financial tracking, and variance review
- Support invoice processing, purchase orders, and expense management
- Respond to resident concerns and help resolve issues in a timely and professional manner
- Assist with lease administration, move-ins, move-outs, transfers, and renewals
- Monitor leasing traffic, availability, pricing, and exposure
- Support the onsite team and help maintain accountability and strong customer service standards
- Assist with property inspections, curb appeal, and overall community standards
- Maintain accurate resident files, documentation, and system records
- Ensure compliance with Fair Housing requirements and company policies
- Step in to support the community manager and onsite team as operational needs arise
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
