Assistant Property Manager-Future Opening

Bernstein Management Corporation•Washington, DC

2d•Onsite

About The Position

As a BMC Assistant Property Manager, you are focused on providing excellent service while assisting with the management of property operations including leasing activity, renewals, and collections. You're people-centric with a strong work ethic that allows you to effectively manage competing priorities, and you take pride in contributing to the accomplishments of the team. You are an integral and valued member of BMC's Residential Division, and your work will directly impact your property's resident experience, retention rates and overall financial performance. BMC will provide you with training on our various applications as necessary to perform this role successfully, along with ongoing performance feedback and opportunities for growth within the company.

Requirements

Previous experience in residential property management and leasing
Proficiency with Microsoft Office Suite including Word, Excel, and Outlook
Must possess professional written and verbal communication skills
Comprehensive knowledge and understanding of multifamily operations with the ability to detect issues of concern, and act to effectively problem solve

Nice To Haves

Yardi experience (property management accounting software)
College degree
Knowledge of Fair Housing Laws and Regulations
Detail-oriented
Strong analytical and problem-solving skills
Strong time management and organizational skills
Ability to work in a fast-paced environment
Ability to multi-task and follow through
Ability to work under pressure
Ability to work effectively as a team contributor on applicable assignments
Ability to respond to others' needs in a timely and courteous manner

Responsibilities

Meet with prospective residents and present available apartments that best fit their desires and budget
Review, process and approve or deny applications
Review prepared leases and move-in packages to ensure that all necessary paperwork is properly executed prior to signing
Perform bookkeeping duties as required
Proactively manage the lease renewal process
Manage parking spaces and prepare parking leases
Keep a daily accounting of leasing traffic
Schedule company-authorized contractors and vendors to prepare vacant apartments for move-in and monitor all work in progress
Perform cost analysis and comparison when required
Ensure vendors' performance is effective, efficient, and safe
Respond to residents' concerns in a timely, professional, and respectful manner
Prepare resident move-out form and submit to manager on resident move-out date
Address noise complaints from residents in writing
Prepare and send resident correspondence using RentCafé
Encourage resident retention
Inspect apartments to ensure they are move-in ready two days prior to move in
Perform pre- and post- move-out inspections
Inspect all properties upon request by residents and management
Help cultivate a high level of professionalism, customer service, attention to detail and pride of work in all staff
Assist in the development of a high-quality on-site team through implementation of effective training and guidance
Assist the Manager and Property Manager in addressing resident and vendor concerns
Assist in implementation of all policies and procedures as authorized in the Company policy and procedures manuals. Ensure compliance as necessary
Assist with ensuring that all physical aspects of the property are fully functional, safe, and attractive
Attend periodic training seminars to improve property management techniques
Enjoy frequent opportunities to earn performance-based bonus incentives throughout the year
Be available to work a varied schedule, including weekends and some holidays as required
Other duties as assigned as trained for and are qualified to do.