Assistant Property Manager

Extell Development Company•New York, NY

20d•$70,000 - $95,000•Onsite

About The Position

Extell Management Services, Inc. is a sophisticated and intuitive management team that reinforces the commitment to maintain the quality of each Extell development that it oversees. The management portfolio includes New York’s most recognized high-end condominium, rental, and commercial addresses for Extell Development Company. Founded and headed by Gary Barnett, Extell Development Company is a nationally acclaimed real estate developer of residential, office, retail and hospitality properties, operating primarily in Manhattan and other premier cities across the nation. Experiencing outstanding growth since its founding in 1989, the company’s growing portfolio exceeds twenty million square feet.

Requirements

Bachelor's degree from an accredited university or college
A minimum of three (3) years of experience with on-site property management within a luxury hotel or residential environment.
Effective client service, professional presentation, communication (verbal and written), active listening, judgement, problem-solving, decision-making, organizational and time-management skills.
Strong attentiveness to detail.
Effective ability to perform under pressure to include the ability to prioritize and multi-task when presented with competing demands.
Effective ability to quickly assess and promptly respond to various situations, escalate issues when necessary, and exercise the utmost discretion and confidentiality on various matters.
Ability to successfully work both independently and within a team.
Prior experience in MS Office (Excel, Word, Outlook), Yardi and applicable industry programs is required.

Responsibilities

Upholds Extell Management Services’ brand, reputation, image and standards by effectively managing available resources and services; and achieving residential operations objectives through the successful coordination among employees and residents of Extell-managed residential properties.
Assists the Resident Manager and employees of each property in fulfilling the daily activities and requests of the residents on a timely basis; and develops, plans, and coordinates services which promote the maintenance and high standards of Extell-managed Residential properties.
Effectively managing and maintaining residential files, certificates of insurance documents, and vendor and tradesman information.
Assists with the development and implementation of new resident orientations, creates a robust property management profile for each new resident; actively listens and responds to various inquiries and resolves issues promptly and effectively; assists with managing third-party working relationships; and timely submits all invoices received.
Communicates regularly with tenants to ensure on-time payment of rent and proper adherence to lease agreements and additional riders. Regular payment follow up is expected for both current and past tenants.
Responsible for reporting all liability and property incidents immediately, adhering to company safety and security policies and procedures, and performing other duties as assigned.