Assistant Property Manager

HallKeen•Harwich, MA

11d•Onsite

About The Position

HK Management is seeking a motivated and detail-oriented Assistant Manager for a 164-unit affordable elderly housing community (HUD Section 8). The ideal candidate will have experience in the daily operations of an affordable housing community, demonstrate strong customer service skills, and bring a positive, professional approach. A genuine interest in learning, along with the ability to contribute to a collaborative team environment, is essential.

Requirements

Organized
Highly detail oriented
Able to perform and prioritize multiple projects in a busy office
Effective written and oral communication skills
Professional and positive solution-based attitude
Proficient in Word, Excel
Ability to use email and internet

Nice To Haves

Prior experience in property management
Prior experience with HUD policies and procedures
Real Page/One Site Software

Responsibilities

Provide daily front office support, including answering phones, greeting visitors, and assisting residents with professionalism and strong customer service
Interview applicants and residents to determine eligibility in accordance with HUD guidelines, and verify income and assets in compliance with all regulatory requirements
Maintain accurate, well-organized resident files and ensure compliance with Fair Housing regulations and program requirements
Manage rent collections, enter and track service requests in the property management system, and support general administrative functions
Coordinate with maintenance to support timely unit readiness, lease-ups, and ongoing property needs
Assist with annual apartment inspections, ensuring deficiencies are properly documented and addressed
Provide support to daily property operations as needed, including during times when the Property Manager is unavailable
Engage in ongoing training opportunities and obtain/maintain relevant certifications to support continued professional growth and compliance