Assistant Property Manager
About The Position
At The Douglaston Companies, collaboration is at the heart of everything we do. We believe that great ideas come from working together, sharing perspectives, and supporting one another to achieve common goals. We’re excited to announce an opportunity for an Assistant Property Manager to join our dynamic team. Continuous Learning and Development: Your growth matters to us. We offer ongoing professional development through in-person and virtual training programs designed to sharpen your skills and help you thrive. Community Commitment: We don’t just build properties—we build communities. Our team actively gives back, creating meaningful impact and building a better tomorrow, together. Career Advancement: This isn’t just a job, it’s a career. We invest in your personal and professional growth because we know that when our people succeed, we all succeed.
Requirements
- 2-5 years’ experience in an administrative role within a Property Management office or related field
- Bilingual in Spanish/English preferred
- Strong customer service experience
- Proficient with Microsoft Office Suite (word, excel and outlook)
- Previous Yardi experience or Property Management Software required
- Ability to work on and complete multiple projects in a timely matter
- Strong organizational skills with attention to detail
- Self-starter who can work independently and as part of a team
Responsibilities
- Answer phone calls from residents, vendors, agencies
- Maintain organized office space and assist in ordering required supplies, as per PM & RM
- Assist leasing department to obtain all necessary documents to maintain resident files
- Create and maintain work orders for the property
- Serve as first point of contact for resident walk-ins
- Liaison between residents, maintenance staff, vendors, and management
- Assist with resident inquiries pertaining to rent payments and charges
- Ensure residents are responded to promptly and within 24 hours of requests
- Provide administrative support to Property Manager and Resident Manager
- Assist & support all team members in required trainings and scheduling
- Assist Property Manager and Resident Manager in walking vacant apartments and ensure all apartments are prepared for move-in
- Coordinate move ins, move outs and tenant files with main office
- Process move-outs: including scheduling move-out inspection, complete move-out paperwork and upload all required documents to Yardi and then notify PM & VP
- Monitor and update building/s parking space files; oversee parking leases, upload documents, updated vehicle information, update appropriate parking spaces, and enter parking charges
- Maintain monthly extermination reports
- Assist leasing/compliance department in obtaining all necessary documents; lease renewals, annual recertifications, annual student certifications, and general leasing notices
- Complete other tasks & special projects as required by management
Benefits
- Health benefits package including medical, dental & vision plans
- Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life insurance (basic- with option to purchase more); paid leave & disability programs.
- Pet insurance for our furry family
- Mental health resources, such as counseling, are available to our team members
- Time off- Paid Vacation time, Paid Holidays, Paid Sick days
- Employee Referral Program
- Tuition & certification Reimbursement
- Hybrid work schedule with 4 days in office and 1 day remote (subject to your work location and role). Ask our recruiting team for more information!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
