Assistant Manager at 134th Street Lofts, Avenue 66 and Leverich

Affinity Property Management•Vancouver, WA

8h•Hybrid

About The Position

This position supports three multi-family apartment communities totaling 210 units. The schedule is subject to change for business needs. The role involves administrative, operational, financial, and resident experience responsibilities, requiring compliance with Fair Housing and landlord/tenant statutes, advertising and promoting properties, managing leads, providing tours, completing the lease process, ensuring renter's insurance compliance, maintaining high occupancy, collecting rent, assisting with delinquency and vendor invoices, and engaging with tenants professionally to resolve issues and reduce turnover. The role also includes quality assurance calls and facilitating resident events.

Requirements

Authorization to work in the United States
High School Diploma or equivalent
1+ years of experience in multi-family property management
Proficient in Microsoft Office Applications including, Outlook, Word, and Excel
Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development

Nice To Haves

Yardi Voyager and CRM experience preferred

Responsibilities

Comply with all Fair Housing and Equal Housing Opportunities requirements
Comply with appropriate state landlord/tenant statutes
Attend training and development seminars
Advertise and promote the property
Utilize industry specific software for lead management
Provide tours to prospective and current residents
Complete full cycle lease process with prospective residents
Ensure compliance with renter’s insurance
Maintain resident occupancy of 95%
Ensure the timely collection of rent and other ancillary revenue
Assist Property Manager with delinquency process
Assist Property Manager with processing vendor invoices
Other duties as assigned by Property Manager
Engage with prospective and current tenants using a professional and courteous approach
Navigate priority changes to respond to and resolve unforeseen issues or emergencies
Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions
Complete quality assurance calls following up on completed work orders
Facilitate resident events

Benefits

Monthly transportation allowance of $200.00
Leasing and renewal commission opportunities
Quarterly bonus opportunities
20% employee rent discount available
Medical insurance at no cost to the employee
Dental insurance at no cost to the employee
Supplemental insurance available at employee expense (Vision Insurance, Life and AD&D Insurance, Critical Illness Insurance, Accident Protection Plan Insurance, Hospital Indemnity Protection Plan Insurance)
401k enrollment program available
Life Balance Program access for associate-only discounts
Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day)