Assistant Manager at 134th St, Avenue 66 and Leverich

Affinity Property Management•Vancouver, WA

12h•Hybrid

About The Position

This position supports three multi-family apartment communities totaling 210 units. The location schedule is subject to change for business needs. The Assistant Property Manager will be responsible for advertising and promoting the property, utilizing industry-specific software for lead management, providing tours to prospective and current residents, and completing the full cycle lease process. They will also ensure compliance with renter's insurance, maintain resident occupancy of 95%, and ensure the timely collection of rent and other ancillary revenue. Additionally, the role involves assisting the Property Manager with the delinquency process and processing vendor invoices. The Assistant Property Manager will engage with prospective and current tenants professionally, respond to and resolve unforeseen issues or emergencies, reduce tenant turnover by identifying and mediating tenant relation issues, and complete quality assurance calls. They will also facilitate resident events and attend training and development seminars.

Requirements

Authorization to work in the United States
High School Diploma or equivalent
1+ years of experience in multi-family property management
Proficient in Microsoft Office Applications including, Outlook, Word, and Excel
Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development

Nice To Haves

Yardi Voyager and CRM experience preferred

Responsibilities

Comply with all Fair Housing and Equal Housing Opportunities requirements
Comply with appropriate state landlord/tenant statutes
Attend training and development seminars
Advertise and promote the property
Utilize industry specific software for lead management
Provide tours to prospective and current residents
Complete full cycle lease process with prospective residents
Ensure compliance with renter’s insurance
Maintain resident occupancy of 95%
Ensure the timely collection of rent and other ancillary revenue
Assist Property Manager with delinquency process
Assist Property Manager with processing vendor invoices
Engage with prospective and current tenants using a professional and courteous approach
Navigate priority changes to respond to and resolve unforeseen issues or emergencies
Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions
Complete quality assurance calls following up on completed work orders
Facilitate resident events

Benefits

Monthly transportation allowance of $200.00
Leasing and renewal commission opportunities
Quarterly bonus opportunities
20% employee rent discount available
Medical insurance at no cost to the employee
Dental insurance at no cost to the employee
Supplemental insurance available at employee expense (Vision Insurance, Life and AD&D Insurance, Critical Illness Insurance, Accident Protection Plan Insurance, Hospital Indemnity Protection Plan Insurance)
401k enrollment program available
Life Balance Program access for associate-only discounts
Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day)