Assistant Property Manager - 111 Jones

Mercy Housing • San Francisco, CA

15h • Onsite

About The Position

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events. We encourage candidates with lived experience to apply. This is an on-site position.

Requirements

• High School Diploma or equivalent.
• Strong understanding of HUD and Tax Credit experience is essential.

Nice To Haves

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.
• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

Responsibilities

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.
• Provide customer service to residents and visitors.
• Take the initiative and provide direction to staff.
• Work with the Front Desk and Maintenance site teams.
• Coordinate resident engagement and events.

Benefits

• 15 days of earned PTO your first year
• 12 company holidays + 2 floating holidays
• Early close Fridays - 3 paid hours off early each Friday
• Health, dental (adult and child orthodontia included), vision, and pet insurance
• Employer paid life insurance
• Quarterly bonus pay to on-site staff
• 403b + match
• Paid volunteer time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees