Charlotte 111 - MEDICAL ASSISTANT

Sparrow•Charlotte, MI

14h•Onsite

About The Position

Provides general administrative and clinical assistance to physicians/nurses treating patients. This role involves preparing patients for examinations, assisting with procedures, managing documentation, triaging patients, scheduling appointments, and maintaining exam rooms. The Medical Assistant will also handle administrative tasks such as obtaining insurance pre-certifications and communicating with other healthcare professionals. The position supports the organization's mission, vision, and values, adhering to policies and compliance guidelines.

Requirements

CPR/BCLS certification
Course completion of one of the following programs: Medical Assistant OR Armed forces medic program OR 6 months documented Medical Assistant experience in similar clinic setting
Knowledge of accrediting and regulatory standards and hospital policies related to the provision of patient care including HIPAA confidentiality and JCAHO mandates
Written and computer skills necessary to prepare required documentation
Interpersonal skills necessary to effectively communicate with patients, families, physicians, and other health care professionals in the exchange of information
Mental ability to complete required documentation in a timely manner, deal with the concerns and emotional needs of patients and their families, and appropriately respond to stressful/emergency situations
Physical ability to stand for prolonged periods of time, walk extensively, transfer/lift/reposition/assist patients, and properly utilize the equipment/devices necessary in providing prescribed care to patients
Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job

Responsibilities

Prepares patients for physician examination by escorting them to exam rooms, obtaining vital signs, taking medical history, updating patient information, cleaning wounds, removing sutures, changing dressings, explaining procedures, providing emotional support, and preparing them for exams/procedures.
Assists physicians/nurses with patient procedures as directed.
May assist in providing pre-op and/or post-op medical care to surgical patients.
Completes required documentation in a timely manner and in accordance with Hospital policies.
Triage patients, providing information and assistance, scheduling appointments, calling in prescriptions, and notifying appropriate personnel of emergency/urgent situations.
Schedules patients for surgeries, testing, and appointments with specialists; completes required documentation.
Contacts patients to discuss test results, order additional testing, order new medications, etc., as directed by the physician.
Contacts offices of other physicians and healthcare professionals to exchange information and obtain necessary referral authorizations.
Prepares and cleans exam and procedure rooms; restocks supplies, cleans/sterilizes equipment, and notifies appropriate personnel of unsafe conditions and/or equipment in need of repair.
Performs a variety of clerical tasks in support of the department or practice.
Obtains insurance pre-certifications for patient appointments, procedures, tests, surgeries, medicines, etc., as required.
May transport patients to other areas within the Hospital.
Supports and serves as a role model for our mission, vision, values, and customer service initiatives.
Adheres to the organization’s policies & procedures, and compliance guidelines.
Performs other duties as assigned.