Assistant Property Manager

Redwood Living Inc • Delaware, OH

13d • Onsite

About The Position

Under the general direction of the Neighborhood Manager, the Assistant Neighborhood Manager will be responsible for managing all aspects of the respective Redwood Apartment Neighborhood. As such, you will be expected to act as a Redwood brand ambassador, promote our brand and provide the best resident experience possible. Duties will include, but are not limited to, sales, customer service and delight, establishing and maintaining high renewal rates, ensuring 100% occupancy and fiscal oversight.

Requirements

• Highschool diploma or equivalent
• 1 year Management or leasing experience
• Valid Driver’s License
• General Computer Efficiency

Nice To Haves

• Prior sales or leasing experience
• Exceptional customer service skills
• Ability to operate smart phone, tablet, and computers

Responsibilities

• Greeting prospective residents, showing the model/neighborhood and answering questions, while promoting the Redwood brand.
• Answering phones/emails.
• Complying with all legal and financial leasing/resident arrangements.
• Actively sourcing off-site potential residents by marketing to and establishing relationships with local businesses.
• Creating sales strategies and closing, both when creating business relationships and when leasing apartment homes.
• Maintaining knowledge of neighborhood specials and pricing, while notifying related parties of any needed adjustments.
• Maintaining awareness of local market conditions and trends. Assistant Neighborhood Manager may contribute ideas to the Neighborhood Manager for marketing neighborhood and for improving resident satisfaction.
• Performing occasional external outreach at nearby businesses, organizations, etc.
• Completing all lease paperwork, including related addenda, plus accepting rents and deposits.
• Completing Guest Card information form on all clients, sending thank-you notes and performing follow-ups.
• Physically inspecting neighborhood when on grounds, picking up litter and reporting any service needs to maintenance staff.
• Inspecting apartment homes during move-outs and vacancies.
• Preparing weekly reports, resident communications, market surveys, etc.
• Meeting with the Neighborhood Manager and Regional Manager as requested to review neighborhood performance and curb appeal.
• Overseeing on-site staff, including but not limited to assisting in hiring, discipline, coaching and approval of bi-weekly timecards.

Benefits

• Visit our website today to learn more and see why Redwood is a great place to work:Redwood Apartment Neighborhoods | Employee Benefits & Perks [http://www.byredwood.com/benefits]

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED