Assistant Property Manager

Rohit GroupEdmonton, AB

About The Position

The Assistant Property Manager supports the Multi-Site Manager in overseeing a portfolio of residential rental properties, with a primary focus on leasing performance, resident retention, and customer experience. This role is responsible for driving occupancy, managing the leasing lifecycle, and enhancing resident satisfaction.

Requirements

  • Experience in property management or a related field
  • Strong understanding of leasing principles and practices
  • Excellent customer service and communication skills
  • Ability to manage multiple tasks and prioritize effectively
  • Proficiency in property management software
  • Knowledge of fair housing laws and regulations

Nice To Haves

  • Experience with multi-site property management
  • Leadership or training experience
  • Marketing or sales background

Responsibilities

  • Drive leasing performance to achieve occupancy targets
  • Manage the full leasing cycle (inquiries, tours, applications, move-ins & move outs)
  • Maintain rental listings and identify opportunities to increase traffic
  • Conduct market research and support pricing strategies
  • Lead resident engagement initiatives to improve retention
  • Drive lease renewals through proactive resident engagement, communication, and retention strategies
  • Address and resolve resident concerns in a timely manner
  • Assist with lease enforcement, rent collection, and compliance
  • Complete and oversee move-ins/move-outs and inspections
  • Coordinate with Building Operators to ensure service delivery
  • Support training of leasing team members
  • Track and report on leasing and retention metrics
  • Provide support across multiple sites as needed
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