Assistant Property Manager

Arden Logistics Park•Columbus, OH

12d•Onsite

About The Position

Arden Group is a vertically integrated real estate investment management firm focused on equity and debt investments in the top 25 U.S. metropolitan areas. Founded in 1989, Arden Group has acquired approximately $7 billion of properties and manages in excess of $12 billion of commercial real estate assets. Established by Arden Group in 2021 as a best-in-class logistics real estate operating platform, Arden Logistics Parks specializes in the acquisition, improvement, and property management of light industrial business parks and industrial outside storage. Our geographically diverse portfolio spans more than 10 million square feet of last-mile facilities across 12 highly sought-after urban infill markets throughout the United States. Recently recognized as a "Best Places to Work in PA" for 2025, we foster a supportive and exciting culture where employees challenge themselves and thrive. We value team members who are RESPONSIVE , TENANT-CENTRIC , and NIMBLE—and we've created an environment where such employees flourish as we continue to expand. We are seeking a highly organized, friendly, and technically savvy Assistant Property Manager to join our Columbus office (Dublin, OH). In this exempt position, you will address and resolve tenant issues and complaints, oversee necessary construction, and make recommendations to our Asset Management team. You'll make decisions with a clear understanding of company policies, procedures, and all applicable State and Federal regulatory and compliance requirements. As an Assistant Property Manager, you will be responsible for tenant and vendor communications, work order management, financial oversight, compliance, and contributing to the overall success of our properties. This role offers competitive pay and comprehensive benefits for the right candidate.

Requirements

Bachelor's degree from a four-year college or university in Business, Communications, or related field with 3+ years of related experience; OR equivalent combination of education and experience
Proficiency with Microsoft Suite (Calendar, Outlook, Word, Excel, Teams, etc.)
Ability to identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions
Strong customer focus with ability to establish tenant service standards and own the tenant experience
Proven track record of accuracy and thoroughness; demonstrates commitment to quality improvement and applies feedback to enhance performance
Effective written and oral communication skills

Nice To Haves

Experience with Yardi preferred but not essential
Experience in commercial real estate preferred

Responsibilities

Manage tenant and vendor relationships and serve as a primary point of contact
Address tenant inquiries and conduct regular on-site tenant visits
Manage preventative maintenance contracts for HVAC per tenant leases through Ravti/Building Engines
Enter tenant service requests into Facility Manager and track them through to timely completion and work order closeout
Maintain updated tenant and vendor contact lists
Write and communicate vendor work schedules
Complete tenant move-ins and move-outs with all applicable documentation
Send 60 and 30-day move-out procedure letters
Show vacant spaces as needed
Manage utility turn-on and turn-off notices to providers
Manage the workflow of construction and capital projects, ensuring completion within scope, budget, and alignment with portfolio strategic plans
Partner with construction management to review, document, and disposition all vendor bids appropriately
Perform property and vacancy inspections with timely and accurate completion
Manage assigned properties' financial duties, including independent invoice review, processing, and timely payment
Diagnose and resolve past-due invoices while collaborating with corporate resources on payables issues
Process and approve expenditures accurately and on schedule
Direct the rent collection process, ensuring timely payment, posting, and Yardi system updates
Identify past-due tenants and work to collect outstanding balances through negotiation and payment plans
Document all collection efforts and results in applicable systems
Assist with annual budget preparation in collaboration with property management, corporate resources, and senior leadership
Reconcile, prepare, and execute monthly reports with the property management team
Prepare accruals for assigned properties
Prepare OpEx bi-weekly reports on assigned properties with minimal oversight
Prepare monthly financial variance reporting with documented commentary on budget variances
Review vendor contracts with judgment and discretion, collaborating with property management and corporate resources to ensure acceptable terms and conditions
Execute contracts while ensuring all terms and conditions are properly documented
Track and manage tenant and vendor Certificates of Insurance to ensure full compliance with all executed projects
Ensure a safe work environment for tenants and vendors
Review, execute, and process legal tenant documents and lease-related correspondence from corporate templates, including lease documents and rent commencement agreements
Perform miscellaneous job-related duties as assigned or required