Assistant Property Manager
About The Position
Equity Real Estate Management (EREM) is growing and seeking talented individuals to join their team. EREM fosters a positive, forward-thinking culture where ideas are welcomed, and employees are provided with the tools for success. The company emphasizes personal and professional growth, maintaining high standards, and encouraging innovation. They reward hard work and aim to create a fun work environment. EREM's mission is to provide innovative solutions to industry challenges, enhancing service quality for residents, owners, investors, and lenders. Their core values are 'All in,' 'One team, one goal,' and 'Building trust through transparency.'
Requirements
- Professional image
- Excellent management, supervisory and communication skills
- Strong customer service orientation
- English fluency (Spanish or other language abilities may be required)
- Superior understanding of sales and marketing concepts and techniques
- Strong organizational and administrative abilities
- Strong computer skills
- Strong advanced business mathematical abilities and familiarity with financial statements
- Knowledge of on-site maintenance requirements including dealing with vendors and contractors
Responsibilities
- Assist Property Manager in operating the property in accordance with company policies and procedures to achieve budgeted revenue and occupancy goals and enhance the value and quality of the property.
- Lease units by aggressively selling the products and services of the property. Conduct site tours and demonstrate property amenities, model apartments and available apartments.
- Assist in establishing and executing an effective resident retention plan, including positive customer relations and timely resolution of resident problems. Assist in planning and hosting property sponsored resident social functions.
- Assist in developing and implementing effective sales and marketing plans and strategies. Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys.
- Effectively handle telephone inquiries from prospective residents, service requests from residents and information requests from owners and company personnel.
- Assist in ensuring that the grounds, buildings and units are fully functional, safe and attractive. Visually inspect grounds, buildings and units on a regular basis.
- Follow established policies and procedures regarding the qualification, screening and acceptance of applicants for residency.
- Prepare rental paperwork in an accurate and timely manner. Communicate and explain rental documents to new and existing residents. Ensure documents are completed prior to resident move-in. Proofread all lease paperwork.
- Accurately complete and submit daily, weekly and month-end closing reports on a timely basis, accept payments and process for deposit, collect delinquent rents, complete injury and loss reports and claims and other reports and plans as required.
- Follow all safety procedures. Report any safety hazards found and assist in ensuring correction on a timely basis.
- Represent the Property Manager when absent in operation of the property.
- Make bank deposits and perform other property related errands as requested.
- Attend company meetings and training and industry seminars.
- Perform other tasks assigned by Property Manager in the operation of the property.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
