Assistant Property Manager- Cirrus

The Inland Real Estate Group of Companies•Ashland, MA

3d•Onsite

About The Position

Cirrus Apartments in Ashland, MA has an opening for a full-time, Assistant Property Manager. This role requires a hardworking, energetic, and caring leader who sets the tone for the office team and coordinates leasing and marketing efforts for their communities. Assistant Property Managers are leaders and trainers who guide leasing teams to success and are cross-trained to become Property Managers. The company aims to build them up for success and help them achieve more.

Requirements

High School diploma or equivalent required
Knowledge of fair housing laws.
Collection experience required.
Knowledge of Affordable Housing Programs, such as SMOC, Andover Housing etc.
Two to three years of experience in Property Management or other relevant work experience.
Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
Ability to interact efficiently with prospects, residents, peers and management.
Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.
Knowledge of OSHA laws and regulations.
Be able to work evenings and weekends.
Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.

Nice To Haves

Bachelor’s degree preferred.
Homeowner’s Association Experience is a plus.
Achieve Fair Housing certification prior to interaction with prospects or residents.

Responsibilities

Demonstrates highest standards of personal and professional integrity, adheres to company policies and procedures, and complies with applicable laws, government rules, and regulations.
Strives to make the living experience, particularly the first and last impressions, of the highest quality.
Handles resident concerns and requests with a positive, customer service-driven approach.
Communicates with tenants regarding any property events that may cause disruption within the community.
Makes periodic inspections with current residents.
Makes courtesy calls with recent move-in/move-outs.
Utilizes marketing strategies to secure prospective residents.
Welcomes and shows property to prospective new residents.
Handles incoming phone calls from prospective new residents and completes appropriate paperwork.
Works with the leasing team to achieve property goals and confirms that leasing staff techniques are effective and efficient.
Continually monitors and analyzes traffic, conversion ratios, renewal information, and marketing data to provide up-to-date information when requested.
Demonstrates the ability to understand financial goals and operate assets in owners’ best interests in accordance with the Policies and Procedures Manual.
Maintains accurate records of all community transactions (i.e. rent rolls, delinquency reports, move-ins/move-outs, etc.).
Ensures that all rents, late fees, and check charges are collected, posted, and deposited in a timely manner.
Maintains community appearance and ensures repairs are noted and completed.
Ensures models and market ready apartments are walked on a regular basis and communicates any service-related needs to maintenance.
Updates make-ready boards indicating vacant status and verifies accuracy on a daily basis.
Assists Property Manager with training and motivating all on-site staff to achieve operational goals of the assigned property.
Conducts new employee indoctrination, instructing and advising on-site staff of employee procedures and guidelines as directed by the Property Manager.
Other Duties as assigned