Assistant Property Manager

Providence Housing Development Corp•Rochester, NY

9d•Onsite

About The Position

Assists the Property Manager in the day-to-day management of the property or properties as assigned. This role involves interviewing prospective tenants, managing housing applications, explaining regulatory programs, conducting recertifications, verifying tenant information, and computing rental charges. The Assistant Property Manager also inspects rental units, addresses tenant complaints, observes and addresses the needs of aging tenants, refers tenants to social services, and recommends or assists with eviction proceedings. Responsibilities include preparing work orders, collecting rents and other tenant charges, making deposits, preparing documentation, writing letters and reports, and assisting with accounts payable processing. General office duties such as answering phones, filing, and ordering supplies are also part of the role. The position requires staying informed about all rules and regulations governing low-income housing projects and performing other related duties as assigned.

Requirements

High School Diploma or Equivalent
Valid NY State Driver License and access to a reliable vehicle
At least one year of related experience preferred
Good interpersonal skills
Good written and oral communication skills
Methodical
Dependable
Organized
Valid NYS driver’s license and driving record acceptable to agency
Flexible schedule
Good reading comprehension and writing skills
Reliable and insured transportation
Computer ability
Honest
Courteous
Certified credit compliance professional or willingness to attend training to obtain certification.

Nice To Haves

Certified credit compliance professional or willingness to attend training to obtain certification.

Responsibilities

Assigns tasks to maintenance workers and monitor workflow.
Interviews prospective tenants to complete housing applications and collect eligibility information and documentation, explains regulatory programs and guidelines, eligibility requirements and lease restrictions, and the rules and regulations applicable to the property.
Conducts recertification of housing eligibility for current tenants.
Interviews with new and current tenants to obtain data regarding income and expenses and collect supporting documentation.
Verifies accuracy of information provided by tenants or prospective in accordance with regulatory requirements.
Recommends eligibility and suitability of tenants and prospective tenants for residency.
Computes income and expenses to determine applicants’ and tenants’ rental charges according to the regulations.
Inspects rental units to assess housekeeping habits of tenants and identify repair and maintenance needs, status of safety equipment and need for any corrections and tenant notification.
Discusses tenant complaints such as poor housekeeping habits, insect infestations, landlord/neighbor relations, noise, etc., and prepares oral and written lease enforcement notices when necessary.
Observes and addresses needs of tenants as they age in place.
Refers tenants to appropriate social service agencies, when necessary.
Recommends eviction of tenants when necessary and assist with eviction proceedings.
Prepares work orders for required repairs and maintenance.
Collects rents and other tenant charges, makes deposits and prepare appropriate documentation.
Writes letters, memos, reports, and completes a variety of forms and ledgers on computer.
Keeps Property Manager informed of activities and project status.
Assists with rent collection efforts.
Assists with accounts payable processing.
Is responsible for general office duties including but not limited to answering phones, filing, ordering supplies, etc.
Keeps apprised of all rules, regulations, statutes, laws, required to maintain a low-income housing project.
Performs other related duties as assigned by the Property Manager.