Assistant Property Manager

BlackRock Construction Group LLC • Tacoma, WA

22d • $24 - $30 • Hybrid

About The Position

BlackRock Communities manages a portfolio of over 500 apartment homes in and around Tacoma. Unlike traditional management companies, we do not have on-site managers at each property. Instead, we operate as a unified team managing the entire portfolio. We have invested in a robust property management system and a strong administrative team to handle back-office tasks, allowing our local team to focus on residents and properties rather than extensive paperwork.

Requirements

• 2+ years in a customer-facing role with significant responsibility.
• Valid Washington driver's license, reliable vehicle, and current auto insurance.
• Residence in or near Tacoma.
• Ability to pass a background check.
• Comfort with technology and new software systems.
• Ability to identify normal wear and tear versus significant building problems.
• Strong organizational and self-starting skills.
• Excellent communication and interpersonal skills, with the ability to handle difficult conversations calmly and professionally.
• Sales aptitude, including comfort with asking for commitments and payments.

Nice To Haves

• Property management experience.
• Experience in hospitality, retail, or other service industries involving building management or direct customer/guest interaction.
• Experience managing front office or guest services at a full-service hotel.
• Bilingual English/Spanish skills.

Responsibilities

• Conduct property inspections, including units, common areas, and exteriors, to identify and address maintenance issues proactively.
• Engage with residents through welcome checks, routine check-ins, and follow-ups on concerns.
• Oversee maintenance requests, coordinating with the maintenance team to ensure completion.
• Communicate with residents professionally, including posting notices and handling inquiries.
• Manage rent collections, including conversations, follow-ups, and payment arrangements, with a balance of firmness and respect.
• Support leasing activities by showing apartments, following up on inquiries, and assisting with closing deals when needed.
• Initiate and manage resident renewal conversations to foster strong resident retention.

Benefits

• $24–$30 per hour, depending on experience
• Paid time off
• Paid holidays
• Wellness plan
• Mileage reimbursement
• Opportunity for work to be visible and ideas to be heard within a small team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed