Assistant Property Manager AL

The Integral Group. • Birmingham, AL

13d • Onsite

About The Position

The Assistant Property Manager will be responsible for a variety of duties including accounts receivable, financial responsibilities, and general property management tasks. This role requires strong organizational skills, attention to detail, and excellent customer service abilities. The Assistant Property Manager will work closely with the Community Manager and leasing team to ensure smooth operations and resident satisfaction. This position may require flexible hours outside of published office hours.

Requirements

• Two years’ experience in the multi-family apartment industry.
• Experience in dealing with customers or the general public.
• High School Diploma or GED.
• Proficient in MS Office Suite.
• Must have a professional demeanor and image.
• Must be a team player with a pleasant disposition.
• Personal grooming, dress, and appearances in keeping with normal expectations for office professionals.
• Successful completion of all in-house training programs related to the service level as defined in the IPM Management Service Polices and Procedures manual.
• Must possess valid documentation to establish identity and U.S. employment eligibility.
• Ability to pass a thorough pre-employment background check and drug screening.

Nice To Haves

• Previous leasing/customer service experience helpful.
• Previous collection experience helpful.
• Previous management experience helpful.
• Business school, college, marketing or other accredited courses in sales and marketing preferred.
• Yardi experience a plus.
• Social media knowledge a plus.

Responsibilities

• Accept and accurately post rent and other payments in Yardi.
• Ensure residents are correctly set up to use online, electronic and WIPS payment.
• Address late rent payments by closely following IPM policy, including distributing late notices, making personal calls and visits to delinquent residents to collect rent or determine payment date.
• Make bank deposits daily.
• Inform residents of NSF checks within 24 hours of notification from accounting and post/follow-up on NSF checks within 48 hours of notice.
• File evictions and dispossessory warrants in compliance with local statutes and company policy, and manage the eviction process including attending court dates.
• Walk all units within 24 hours of confirmed move out date and perform move out inspection in Yardi.
• Turn over bad debts for collection and/or process SURE deposit within 72 hours of move out.
• Obtain monthly collection reports and monitor to ensure maximum collections.
• Prepare month-end accounting reports as per Owner’s requirements and Company procedures.
• Ensure purchase order policy and procedure is utilized and followed at all times, including monthly statement reconciliation, clearing PO exceptions, and monitoring for PO approvals.
• Process invoices for payment after approval, and as directed, by the Community Manager.
• Manage/monitor the vendor process to ensure all vendors are utilizing vendor café and approved via vendor shield.
• Weekly review of budget comparison to identify any budget variances, missing invoices, correct contract service accruals, and identify any mistakes on GLs for reclass.
• Respond to all accounting inquiries timely and assist accounting in monthly close out.
• Process SODA's (Statement of Deposit Account) and submit to Regional Manager within three business days of move-out.
• Utilize the property management software (Yardi) to post rent, and to produce accurate and timely AME reporting.
• Answer telephone with appropriate Integral greeting established in Standardization Guide.
• Aide in leasing activities and resident relations.
• Assist in the implementation of the monthly Renewal/Resident Retention Program.
• Perform pre inspection walk with Service Manager 45 days prior to scheduled move out date.
• Comply with Company policies and procedures.
• Check move-outs and support the turnkey process.
• Initiate the make ready dashboard in Yardi on a newly vacant unit within 24 hours of moveout.
• Assist the Community Manager and/or the Leasing Manager by monitoring the leasing team to ensure the leasing activity reports are being accurately completed in a timely manner.
• Complete the Utility Log and monitor usage.
• Enter service requests in Yardi as received.
• Serve as back up to Community Manager inclusive of reviewing reporting, daily opening office, rise and shine check list, checking voicemail, email and CallMax.
• Assume role of Community Manager in their absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED