Assistant Property Manager - Beach Properties of Hilton Head

Towne Family of Companies•Hilton Head Island, SC

10h

About The Position

The Assistant Property Manager supports Property Managers in maintaining the quality of the property inventory and meeting or exceeding homeowner satisfaction goals. The role coordinates administrative work and services, maintains company standards, and involves extensive guest contact and customer service. It also includes inspecting and grading rental properties, documenting inspection results for owners, and promptly reporting maintenance or housekeeping issues. The employee must comply with applicable federal anti-money-laundering laws and regulations, including the Bank Secrecy Act. Other duties may be assigned.

Requirements

Strong written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to multitask in a fast-paced, changing environment.
Strong guest-service and customer-service skills.
Strong leadership and decision-making skills.
Knowledge of Excel, Word, and other computer programs.
Ability to work weekends and holidays as necessary.
Valid driver’s license, clean driving history, and reliable transportation.
Ability to lift 40 pounds and exert 40 or more pounds of force.
Ability to stand, walk, carry, bend, reach, and twist frequently.
Close visual acuity for tasks such as analyzing data, viewing a computer terminal, reading, and preparing documentation.

Nice To Haves

Hospitality and/or property management experience preferred.

Responsibilities

Assist Property Managers with maintaining the quality of the property inventory.
Meet or exceed homeowner satisfaction goals.
Coordinate administrative duties, including scheduling, project coordination, property reviews, and comment card follow-up.
Coordinate housekeeping, maintenance, bi-annual HVAC service, annual preventive maintenance, property reviews, and comment card follow-up.
Maintain Beach Properties company standards.
Provide extensive guest contact and a high level of customer service.
Inspect assigned rental properties to ensure they are maintained according to Beach Properties’ standards.
Conduct departure, arrival, and annual inspections and grade rental properties; prepare individual written reports for owners based on inspection results.
Promptly report maintenance or general housekeeping issues to the appropriate departments.
Comply with applicable federal AML laws, rules, and regulations, including the Bank Secrecy Act.
Perform other duties as assigned.