Assistant Property Manager (Chelsea Legacy)
WinnCompanies•Chelsea, MA
•$28 - $31•Hybrid
About The Position
WinnCompanies is seeking an Assistant Property Manager to support the daily operations of The Neighborhood Developers Chelsea Portfolio, a 189-unit mixed LIHTC and HOME affordable housing community in Chelsea, MA. In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.
Requirements
- High school diploma or GED equivalent.
- Less than 1 year of relevant work experience.
- Less than 1 year of supervisory experience.
- 1 year of experience administering affordable housing programs, including LIHTC, Tax-Exempt Bond, HOME, HPTF, and other applicable state or local programs.
- A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
- Experience with various computer systems, including Microsoft Office.
- Outstanding verbal and written communication skills.
- Excellent customer service skills.
- Superb attention to detail.
- Willingness to learn and be trained.
- Ability to multi-task in a fast-paced office environment.
- Ability to work with a diverse group of people and personalities.
Nice To Haves
- Associate’s degree.
- Experience with OneSite, Yardi or RealPage property management software.
- Bilingual in English and Spanish.
- Experience with new construction lease-ups.
- Relevant affordable housing certifications preferred, including HUD designations (CPO, COS, NAHP) and LIHTC certifications (SHCM, TCS, C3P, HCCP, NAHP).
Responsibilities
- Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
- Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
- Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
- Assist in all facets of physical and financial management as needed and assigned.
- Act as Property Manager in absence of the Manager for specified amounts of time.
- Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
- Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.
Benefits
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
