Assistant Property Manager (Apartment Communities)

Bradley Company•Elkhart, IN

17h•Onsite

About The Position

The Assistant Property Manager (Affordable Housing) works in partnership with the Property Manager to support daily operations and the performance of one or more affordable housing communities in our portfolio. This role helps ensure leasing, resident services, financial and regulatory functions run smoothly while contributing to an inclusive, well-managed environment. The property portfolio may include HUD, LIHTC, Section 8, Rural Development or market-rate assets, and responsibilities will be adapted accordingly.

Requirements

High school diploma or equivalent required
1–2 years of experience in property management, leasing or a related role required
Valid driver’s license with ability to travel as required.

Nice To Haves

Associate or Bachelor’s degree in Business, Real Estate, Property Management or related field preferred.
Experience in affordable housing programs (LIHTC, HUD, Section 8) strongly preferred.
Experience with property management software (e.g., Yardi, OneSite) and Microsoft Office (Word, Excel, Outlook) preferred.
Customer service oriented with a proactive, problem-solving mindset.
Ability to analyze basic financial/occupancy data, assist with reporting and support operational decisions.
Organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
Excellent interpersonal and communication skills to effectively engage residents, clients, vendors, and internal teams.
Knowledge (or willingness to develop knowledge) of affordable housing program requirements (LIHTC, HUD, Section 8) and Fair Housing laws.
Proficiency in property management systems (Yardi) and Microsoft Office Suite.

Responsibilities

Assist with leasing efforts including tours, application processing, move-ins/move-outs, renewals and waiting list management.
Help maintain positive resident relations: respond to inquiries and concerns promptly, support community engagement initiatives, and promote resident retention.
Support the establishment of curb appeal, ensure common areas and units reflect company standards, and coordinate with maintenance for timely work order completion.
Assist with enforcement of lease terms, resident communication of policies, and resident file management in accordance with program regulations.
Maintain and organize resident certification and recertification files in compliance with affordable housing programs (e.g., LIHTC, HUD, Section 8) and company policy.
Support the Property Manager and Compliance team with audit preparation, inspections (REAC/MOR), file reviews and reporting documentation.
Help ensure adherence to Fair Housing, ADA, occupancy, leasing and other regulatory requirements across the site.
Keep administrative records, vendor files, resident records, work order logs and all property documentation up to date and audit-ready.
Assist with rent collection, posting payments, tracking delinquencies, processing deposits and supporting month-end financial close activities.
Monitor unit turns, vacancy status, maintenance coordination and readiness for new move-ins, working with the maintenance and vendor teams.
Support invoice review, purchase order processing, vendor coordination and expense tracking.
Collect data and assist in the preparation of occupancy, leasing, financial and compliance reports to the Property Manager.
Serve as secondary on-site leader, stepping in for the Property Manager as needed and ensuring the team (leasing agents, on-site staff, maintenance) executes property practices in line with expectations.
Work collaboratively with the Property Manager, regional and corporate teams to ensure alignment of operations, training, best practices and resident experience standards.
Seek opportunities for professional growth in affordable housing operations, compliance, and property leadership.
Contribute ideas for process improvements, resident engagement and operational efficiencies.
Performs other duties and responsibilities as assigned to support business needs and contribute to team success.