ASSISTANT PROPERTY MANAGER

Gene B. Glick Company, Inc. • St. Johns, MI

2d

About The Position

The Assistant Property Manager assists the Property Manager in ensuring the community generates satisfactory cash flow, is maintained according to Company standards, and provides customer satisfaction. The role also manages the property in the Property Manager’s absence.

The position supports resident and prospect communications, leasing and occupancy processes, eligibility certifications, rent collection, complaint resolution, recordkeeping, and coordination with other departments. All activities must comply with HUD regulations, Fair Housing requirements, and Company procedures.

Requirements

• High school diploma or an equivalent combination of education, training, or experience.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule, including weekends.
• Must be willing to travel for training and meetings.
• Must communicate effectively verbally and in writing.
• Must be able to read and comprehend English.

Nice To Haves

• Property management experience preferred.
• Fluency in Spanish is a plus.

Responsibilities

• Promptly answer telephone and email inquiries from residents and prospective residents.
• Follow up with prospective residents by email to obtain appointments to tour the community.
• Assist with move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour model or vacant apartments, explain apartment and community features and benefits, describe occupancy terms, and provide information about local areas.
• Seek to close leases and obtain a holding deposit, when applicable, and an application for an apartment or waiting list.
• Follow up with prospective residents who have not leased to continue the sales process and secure the sale.
• Determine and certify prospective residents’ eligibility in accordance with government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and handle court filings.
• Investigate and resolve complaints, disturbances, and violations in accordance with management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Protect the confidentiality of resident-file information, including income, credit reports, and assets.
• Provide information and reports in coordination with other departments as needed.
• Conduct activities in accordance with HUD regulations and Fair Housing requirements.
• Manage the property in the absence of the Property Manager.

Benefits

• Vacation/paid time off
• Paid holidays
• Medical insurance
• Dental insurance
• Vision insurance
• Apartment discount
• 401(k) plan with generous matching
• Opportunity for advancement

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED