Assistant Property Manager

OMERS•Toronto, ON

1d•CA$72,000 - CA$82,000•Onsite

About The Position

Join a global real estate investor, developer, and manager that combines capital and capabilities to create real estate strengthening economies and communities. Prioritizing people, partnerships, and places, the company generates meaningful returns for OMERS members, enhances value for capital partners, and creates a brighter world for customers. This role offers opportunities for growth and development, wellness, building connections, and supporting communities. The Assistant Property Manager will support the Real Estate Management team in the day-to-day operations of the MetroCentre portfolio, acting as a key liaison between customers, property management, leasing, and operations teams. The role is part of an engaged, high-reaching team within a world-class culture that prioritizes people development and long-term growth, emphasizing earning respect through every interaction and valuing customers as genuine partners.

Requirements

3 -5 years’ experience in Real Estate Management required
Post-secondary degree with focus in business or real estate
Demonstrated ability to multi-task and manage priorities under pressure with careful attention to detail
Demonstrated financial, analytical and decision-making skills
Strong Computer skills and knowledge of MS Office required
Excellent communication skills both written and oral
Strong interpersonal skills for successful teamwork working closely with customers

Nice To Haves

Basic knowledge in Yardi preferred
Enrolment in RPA/CPM is an asset
Familiarity with LEED EB submissions, BOMA Best and BOMA Certificate of Excellence
Ability to find creative solutions and help drive results
Thrive in organizations that constantly evolve and adapt.
Embrace collaborative sharing of knowledge within a teamwork environment
Driven to achieving results and continuously striving to deliver the highest performance through creative thinking

Responsibilities

Assist in establishing and maintaining "World Class" customer relationships through understanding customer needs and concerns as part of the Oxford Commitment.
Coordinate regular customer meetings.
Ensure prompt and courteous attention to all customer requests, internal and external.
Preparation of customer notices, internal newsletters, and monthly newsletters to Tenants.
Maintain customer manuals.
Coordinate customer move-in and move-out procedures.
Coordinate customer event requirements and Green Team meetings.
Maintain Lobby Directories & Elevator screen content in all MetroCentre buildings.
Manage site specific content & updates to Oxcomm customer app for the MetroCentre Portfolio.
Provide support to Community Manager initiatives.
Assist in ensuring all reports are prepared accurately and in a timely manner, recognizing the importance of internal and external relationships.
Assist with annual budget preparation and quarterly reforecasting/reporting.
Assist with monthly accruals and management reporting, including operating variance analyses, leasing cost and capital projects tracking.
Collect and track retail sales reporting.
Support the Property Administrator to ensure accuracy of billings and collections are received on time.
Assist with default preparation and delivery notices to customers.
Provide support to Building & Tenant Relations Coordinator for invoice payment and coding direction.
Prepare and deliver notices to customers with respect to lease administration.
Lease interpretation and ensure requirements are adhered to.
Monitor and complete leasehold improvement allowance requirements as per the lease.
Maintain record of ongoing leasing updates for both Office and Retail meetings.
Support leasing and property teams with customer renewals, expansions, vacant suite standards maintenance, and tours as needed.
Update the Oxford building pages on the Oxford web site as required.
Coordinate Broker fees, payments, and distribution.
Maintain storage records and administer new agreements.
Assist Specialty Leasing with temporary license agreements & PATH activations.
Maintain Emergency Management plan updates, contacts and emergency notifications lists.
Assist Operations team with various building inspections and requirements.
Assist Construction Manager during leasehold improvement and Landlord’s work processes.
Work with Risk Management as required on Insurance related issues.
Coordinate with Security, Cleaning, Parking operators as required.
Work with Development to support site related projects.