Assistant Property Manager II - Salem Village

National Church Residences•Columbus, OH

1d•Onsite

About The Position

According to prescribed policies and procedures, under the supervision of the Property Manager or Senior Property Manager, this role assists in all operational and financial aspects of the property or properties. The Assistant Property Manager II ensures that the property operates within HUD and LIHTC rules, complies with company policies, fair housing laws, state landlord and tenant laws, and Low Income Housing Tax Credit (LIHTC) section 42 rules. This role operates within HUD guidelines and communicates directly with regulatory authorities and owners in the resolution of management issues. The position involves preparing amendments, extensions, and supporting schedules for maintaining rental assistance contracts (Section 8) and property management agreements. It also ensures that waiting lists, resident files, and other documentation comply with all HUD and LIHTC rules and regulations. The role maintains occupancy levels and good owner and resident relations, performs or oversees marketing and leasing functions to maintain budgeted or greater occupancy, and implements effective resident retention programs. The Assistant Property Manager II develops and maintains good relationships with owners, partners, and Boards, and ensures that vendors are paid timely and accurately by checking invoices and entering them into the e-pay system. This role assumes responsibility for establishing and maintaining effective communication and working relationships with residents, co-workers, community leaders, owners, management, vendors, and service providers. It keeps management informed of area activities and any significant problems or maintenance concerns, attends and participates in meetings as required, and completes required records and reports. The position also assists vendors and service providers as needed, conducts and documents marketing efforts in adherence to the current Affirmative Fair Housing Marketing Plan, and ensures all residents and staff are treated with respect and dignity. It reports all complaints made by residents and/or families to the appropriate supervisors and reports all allegations of abuse, misappropriation of funds/property, and any other corporate compliance items immediately. The role assumes responsibility for related duties as required or assigned, manages relationships internally and externally, and assumes leadership of the property in the absence of the Property Manager. Knowledge of and adherence to fair housing laws is critical, reviewing leasing activities and practices to ensure compliance. Assigned training must be completed.

Requirements

Must have high school diploma or equivalent.
One or more years of general office, customer service or sales and marketing experience.
Good communication, comprehension and interpersonal skills.
Working knowledge of Windows, Microsoft Office Suite and internet which will be demonstrated by a passing score on a computer literacy test.
Must have working knowledge of computer or tablet software.
Ability to understand data and carry out verbal and written instructions.
Ability to perform math skills including adding, subtracting, multiplying, and dividing; to perform the four basic arithmetic operations with money; to perform operations with the assistance of a calculator or Excel spreadsheet.
Ability to communicate and understand English.
Ability and means to travel on a flexible schedule as needed, proof of liability and property damage insurance on vehicle used is required.

Nice To Haves

Familiar with the requirements of the Tenant Selection Plan.
Be able to implement and explain the occupancy requirements as well as Lease Agreement, House Rules and any applicable addendum.

Responsibilities

Ensures that the property operates within HUD and LIHTC rules.
Complies with company policies and procedures, fair housing laws, state landlord and tenant laws and Low Income Housing Tax Credit (LIHTC) section 42 rules.
Operates within HUD guidelines and communicates directly with regulatory authorities (typically HUD) and owners in resolution of management issues.
Prepares amendments, extensions and supporting schedules for maintaining rental assistance contracts (Section 8) and property management agreements.
Ensures that waiting lists, resident files and other documentation complies with all HUD and LIHTC rules and regulations.
Maintains occupancy levels and good owner and resident relations.
Performs or oversees marketing and leasing functions to maintain budgeted or greater occupancy for the property.
Implements effective resident retention programs, such as move-in and service follow up.
Maintains good resident relations.
Develops and maintains good relationships with owners, partners and Boards.
Ensures that vendors are paid timely and accurately.
Checks invoices for accuracy and enters invoices into e-pay system for payment.
Assists with reserve process.
Establishes and maintains effective communication, coordination, and working relationships with residents, co-workers, community leaders, owners, management, vendors, and service providers.
Keeps management informed of area activities and any significant problems or maintenance concerns.
Attends and participates in meetings as required.
Completes required records and reports.
Assists vendors and service providers as needed.
Conducts and documents marketing efforts in adherence to the current Affirmative Fair Housing Marketing Plan.
Ensures all residents and staff are treated with respect and dignity.
Reports all complaints made by residents and/or families to the appropriate supervisors.
Reports all allegations of abuse, misappropriation of funds/property and/or any other corporate compliance items drug free workplace, safe work practices, all federal, state and local regulations and laws immediately.
Assumes responsibility for related duties as required or assigned.
Manages relationships, both internally and externally exercising appropriate communication and interpersonal skills.
Assumes leadership role of the property in the absence of the Property Manager.
Must be knowledgeable and adhere to fair housing laws.
Review leasing activities and practices to ensure they meet all applicable fair housing laws.
Completes assigned training.
Achieve acceptable Resident Satisfaction score as measured.
Performs other duties as assigned.