Assistant Property Manager I - Norfolk Pointe
About The Position
Liberty Military Housing is seeking dedicated individuals to serve those who serve our country by providing military families with comfortable, well-maintained homes. The company emphasizes a proactive, solution-oriented mindset, empathy, and understanding. Liberty Military Housing is committed to employee development, offering over 150 hours of professional development annually. The culture is built on camaraderie, collaboration, and putting people first, valuing diverse experiences and contributions. They are looking for team members to help meet company goals and offer excellent benefits, training, development, and advancement opportunities.
Requirements
- 2 or more years of residential property management or administrative/bookkeeping experience.
- Proficiency and working knowledge of personal computers, keyboard, Internet search and email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
- Fair Housing certification, or must be obtained within 2 weeks of employment.
- Effective communication and interaction with management team, military partners, co-workers, vendors or residents.
- Strong customer service and interpersonal skills.
- Ability to multi-task, prioritize and complete assigned duties.
- Must possess a positive and professional demeanor.
- Must possess a valid driver's license.
- Ability to operate a company or personal vehicle or electrical cart.
- Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
- Ability to travel to other regional locations for work, training, meetings and other work-related activities.
Responsibilities
- Maintain and manage day-to-day bookkeeping operations, including paying bills, creating and receiving purchase orders, change orders, processing A/P, A/R, delinquencies, collections, and invoicing.
- Assist with the supervision of on-site personnel.
- Assist the District Manager with the community budget and achievement of operational and financial goals.
- Assist with training, coaching, and supervision of office staff.
- Collect outstanding rents, and prepare and send delinquency and balance due letters to residents.
- Maintain accurate records of all bookkeeping transactions; adjust ledgers, prepare/reconcile delinquency reports, verify/adjust BAH, and submit write-off packages.
- Provide vendor/contractor communications concerning billing and invoicing.
- Promote positive resident relations by ensuring resident concerns and requests are responded to in a timely manner.
- Assist and mentor Customer Service Representatives and other office staff with duties and resident relations.
- Perform other general office duties, including phones, filing, special projects, and assignments.
- Perform administrative and computer tasks, email communications, and input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
- Compose and distribute correspondence/notices (rent collections, violation notices, reminders, community events, etc.).
- Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure the community is well maintained.
- Participate and attend various department or regional meetings, seminars, or work-related events.
- Operate a company or personal vehicle to travel to various locations for work purposes.
Benefits
- Medical/Dental/Vision Insurance
- Life and AD&D Insurance
- 401k Retirement Plan w/company match
- Employee Stock Ownership plan
- Incentive Bonus Program
- 10 Paid Holidays per year
- 40 hours Paid Sick Leave per year
- 80 hours Paid Vacation per year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
