Assistant Project Manager
About The Position
SERVPRO Team Miller is the leading SERVPRO team in the country, recognized as Franchise of the Year in 2020 and consistently ranking in the top 5 out of over 2000 teams nationwide. With operations spanning Michigan, Indiana, Illinois, and Florida, we cover major areas including Metro Detroit, Saginaw/Midland Counties, Fort Wayne, Indianapolis, Chicago, and Miami. As a family-owned and operated business, we foster a strong team-oriented culture, prioritizing internal growth, training, and certifications for our teammates. We are seeking an Assistant Project Manager who is passionate about helping people through difficult situations, comfortable working in challenging environments, possesses excellent communication and supervisory skills, and excels at multitasking. If you are self-motivated, highly dependable, and driven to exceed expectations, you may be our perfect "HERO" to help make fire and water damage "Like it never even happened!"
Requirements
- At least 1 year of customer service and/or office-related experience.
- Exceptional customer service skills, strong administrative abilities, and excellent verbal and written communication skills required.
- Ability to multitask and to remain detail orientated.
- Proficiency in using various digital tools and technologies to complete job tasks efficiently.
- Ability to successfully complete a background check subject to applicable law.
Nice To Haves
- High school diploma/GED (preferred)
- Experience in the restoration, construction, or insurance industry is a plus.
- IICRC certifications are a plus
Responsibilities
- Monitor job file status to ensure accuracy in all job file documentation daily.
- Daily project(s) oversight to include monitoring status, audit, and work-in-progress.
- Monitor and ensure all client requirements are met.
- Maintain internal and external communications.
- Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end.
- Review timestamps and other datapoints to reflect accurate reporting/KPMs.
- Create budgets and total loss lists.
- Collaborate and assist with other departments, as needed.
Benefits
- Medical, Vision, Dental
- 401K Matching
- Company Paid Life Insurance
- Paid Time Off
- Paid Holidays
- Paid Career Training & Certification Opportunities
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
