Assistant Program Director - Audubon Hall
About The Position
The Assistant Program Director (APD) provides leadership and oversight that ensures high-quality, compliant services supporting clients’ housing stability and overall well-being. This role also develops and supervises a trauma-informed, high-performing team while fostering professional growth, program improvement, and a culture of equity, inclusion, and engagement. Audubon Hall is a supportive housing residence located in the Washington Heights area. The program consists of 70 supportive housing units serving single adults transitioning out of homelessness. The residence supports individuals who may experience mental health challenges, substance use disorders, and/or chronic medical conditions. The program operates under a HASA-funded contract. Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care!
Requirements
- MSW or MHC from an accredited institution required; licensure (LMSW or LMHC) required within one (1) year of employment.
- Minimum of one (1) year of supervisory experience in social services.
- Experience working with individuals experiencing mental illness, substance use, and/or chronic homelessness.
- Knowledge of OMH, DOHMH, and/or HASA contracts and funder requirements.
- Strong trauma-informed clinical skills, sound judgment, and ability to manage competing priorities.
- Experience with clinical documentation systems and data tracking tools.
- Strong written, verbal, and organizational skills.
- Demonstrated commitment to diversity, equity, inclusion, and justice.
Nice To Haves
- LMSW or LMHC.
- Experience working with property management partners in supportive housing.
- Experience facilitating clinical groups.
- Familiarity with evidence-based practices such as Motivational Interviewing.
- Bilingual proficiency.
Responsibilities
- Provide clinical supervision and coaching to case management staff, supporting professional development and high-quality service delivery.
- Review and approve clinical documentation, conduct chart reviews, and monitor dashboards and reports to track outcomes.
- Support the Program Director in policy development, outcomes tracking, reporting, and overall program management, including coverage in their absence.
- Facilitate and co-facilitate clinical meetings, staff meetings, and community meetings.
- Provide clinical oversight in treatment planning, safety planning, and crisis intervention, including assessment of suicidal or homicidal risk.
- Ensure staff utilize a trauma-informed, harm reduction approach, particularly around substance use.
- Identify training needs and support staff engagement with residents through apartment visits, escorts, and community activities.
- Coordinate with property management, housing stability team, and service providers to support housing stability and independent living.
- Collaborate with Compliance and QA/QI teams on funder reporting, incident review, and internal audits.
- Develop and implement client-centered groups and programming.
- Participate in hiring, onboarding, supervision, and progressive discipline in collaboration with the Program Director and Human Resources.
- Prepare, review, and follow up on incident reports and required funder notifications.
- Complete reports and other duties as assigned.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
