Assistant Program Director; Collins, MS

Millcreek of Collins•Collins, MS

About The Position

The Assistant Program Director plans, directs, and coordinates the facility’s therapeutic programs. The role oversees program operations and contributes to planning and implementation of program goals, resources, staffing, and outcome measures. It supports quality patient care through care coordination, workflow and scheduling oversight, treatment planning, records management, and ongoing improvement of program efficiency. The position also provides staff management and may carry an assigned caseload, depending on the program. The Assistant Program Director serves as a clinical liaison, supports compliance with applicable policies and standards, and provides outreach services in the area of clinical specialty as needed. A positive, empathetic, and professional approach to patients and attention to patient safety are expected.

Requirements

Bachelor’s degree in behavioral or mental health, or a closely related field.
Four or more years of experience working with the facility’s population.
One or more years of supervisory experience.
Licensed counselor or therapist, as required by the state and area of clinical expertise.
Valid driver’s license, if required by the facility.
CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.

Responsibilities

Develop and maintain administrative and clinical operations that provide quality care and outcomes for patients.
Contribute to planning and implementing program goals, objectives, personnel, resources, and equipment.
Implement approved program objectives, timetables, expected outcomes, and measures for assigned areas.
Oversee the program budget and policies concerning participant involvement, program requirements, and benefits.
Direct counselors, clinical staff, or other facility or clinic staff involved in service delivery, as applicable.
Provide management and oversight for the facility program.
Develop and implement procedures for efficient program operations and identify opportunities to improve efficiency.
Coordinate care delivery and workflow; oversee scheduling, registration, discharge, and billing processes according to facility or clinic procedures.
Manage staff hiring, development, training, performance, and communication.
Maintain an assigned caseload when applicable to the program.
Monitor staff schedules to ensure appropriate staffing levels for timely care.
Develop and implement treatment plans, and develop, maintain, and audit patient charts and records.
Serve as a liaison and consult with other staff about issues, regulations, and standards related to the clinical specialty.
Assist in developing and implementing program or organizational operating policies and procedures.
Ensure procedures and workflow align with organizational objectives, treatment protocols, regulations, and standards of care.
Ensure operations comply with environmental, safety, and infection-control requirements.
Provide outreach services in the area of clinical specialty as needed.
Maintain a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve unmet patient needs and complaints.
Prioritize patient safety.
Perform other functions and tasks as assigned.