Assistant Program Director; Collins, MS

Acadia Healthcare•Collins, MS

About The Position

The Assistant Program Director plans, directs, and coordinates the facility’s therapeutic program. The role provides management and oversight of program operations, including care delivery, staffing, scheduling, records, budgets, and policies. It contributes to program goals and implements objectives, timelines, expected outcomes, and performance measures for assigned areas. The position may direct counselors, clinical staff, or other facility staff involved in service delivery and may carry an assigned caseload when applicable. The Assistant Program Director develops procedures to support efficient operations and identifies opportunities for improvement. The role coordinates workflows and oversees scheduling, registration, discharge, and billing in accordance with facility procedures. It manages staff through hiring, development, training, and performance management, and monitors schedules to maintain appropriate staffing. The position also develops and implements treatment plans, maintains and audits charts and records, consults with staff on clinical specialty matters, and helps develop operating policies and procedures that align with organizational objectives, treatment protocols, regulations, and standards of care. Operations must conform to environmental, safety, and infection-control requirements. Outreach in the area of clinical specialty may be provided as needed. The position requires a positive, empathetic, and professional approach to customers, attention to patient safety, and responsiveness to patient complaints and unmet needs. Other functions and tasks may be assigned.

Requirements

Bachelor’s degree in behavioral or mental health, or a closely related field.
Four or more years of experience working with the facility’s population.
One or more years of supervisory experience.
Licensed counselor or therapist, as required by the state and area of clinical expertise.
Valid driver’s license if required by the facility.
CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.
First aid may be required depending on state or facility.

Nice To Haves

Master’s degree in behavioral or mental health where required by the state for licensed clinicians.

Responsibilities

Plan, direct, and coordinate activities of the facility’s therapeutic program.
Develop and maintain administrative and clinical operations that provide quality care and outcomes.
Contribute to planning program goals, objectives, personnel, resources, and equipment.
Implement approved program objectives, timetables, expected outcomes, and measures for assigned areas.
Oversee the program’s budget and policies regarding participant involvement, program requirements, and benefits.
Direct counselors, clinical staff, or other facility staff involved in program service delivery, as applicable.
Provide management and oversight for the facility program.
Develop and implement procedures for efficient program operations and identify opportunities to improve efficiency.
Coordinate care delivery and workflow; oversee scheduling, registration, discharge, and billing according to facility procedures.
Manage staff, including hiring, development, training, performance management, and communication.
Manage an assigned caseload if applicable to the program.
Monitor staff schedules to ensure appropriate staffing levels for timely care.
Develop and implement treatment plans and develop, maintain, and audit charts and records for people receiving services.
Serve as a liaison and consult with staff on issues, regulations, and standards related to the clinical specialty area.
Assist in developing and implementing operating policies and procedures; ensure workflows align with organizational objectives, treatment protocols, regulations, and standards of care.
Ensure operations conform to environmental, safety, and infection-control requirements.
Provide outreach services in the clinical specialty area as needed.
Maintain a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve complaints when patient needs are unmet.
Prioritize patient safety.
Perform other functions and tasks as assigned.