Assistant Program Director, IMT

Community Access•Bronx, NY

About The Position

The IMT Assistant Program Director handles assigned administrative and management tasks and provides direct services. The role supports the IMT Program Director in the daily operation and management of the Intensive Mobile Treatment (IMT) program, including clinical support to staff and direct care for program participants. Community Access’ IMT program is a trauma-informed, flexible mobile practice that provides treatment, rehabilitation, and support to people whose needs have not been met by traditional services. Participants may be street homeless or move between institutional settings and housing, and may interact with homeless services, criminal justice, and behavioral health systems. The multidisciplinary team delivers integrated services in natural settings, guided by participants’ choices, needs, and goals. Services are available 24 hours a day, seven days a week. The Assistant Program Director is expected to complete required internal and external reporting on time; provide and document weekly supervision for assigned staff; forward known staffing vacancies to HR within two business days; screen applicants within three business days of application; ensure assessments and service plans are completed on time; and ensure progress notes for contacts, collaterals, and engagement attempts are completed within two business days.

Requirements

  • Licensed in New York State as a Clinical Social Worker (LCSW) or Licensed Clinical Mental Health Counselor (LMHC); LCSW is preferred.
  • At least three years of direct clinical experience with adults in a behavioral health setting.
  • Commitment to Community Access’ philosophy and mission.
  • Commitment to person-centered treatment strategies, participants’ rights, and self-determination in service provision.
  • Demonstrated leadership skills and ability to work as part of a team, communicate program goals, and hold people accountable for reaching them.
  • Ability to prioritize and meet deadlines.
  • Creativity and flexibility, with initiative and reliable follow-through.
  • Skill in conflict mediation and negotiation, and an assertive approach to problem solving.
  • Availability to work a flexible schedule, including mornings, evenings, and weekends, in response to participant needs.
  • Computer proficiency, including use of Excel.
  • Ability to work in the community, including use of public transportation.
  • Must be fingerprinted and cleared by the New York State Justice Center.

Nice To Haves

  • At least one year of supervisory or management experience.
  • Knowledge of multidisciplinary mobile team work.
  • Experience training, coordinating, and evaluating the work of clinical and support staff.
  • Bilingual Spanish-speaking ability.

Responsibilities

  • Support the IMT Program Director with the daily operation and management of the IMT program.
  • Provide clinical support to staff and direct care to program participants.
  • Complete internal and external reporting on time.
  • Provide weekly supervision to assigned staff and document supervision notes in the official record.
  • Forward staff recruitment needs to HR within two business days of learning of a vacancy.
  • Screen applicants for vacant positions within three business days of application.
  • Ensure assessments and service plans are completed on time.
  • Ensure progress notes for all contacts, collaterals, and engagement attempts are completed within two business days.
  • Provide services in the community, including by using public transportation, and respond to participant needs with a flexible schedule.
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