Assistant Program Director
About The Position
Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Freedom Detox with Pyramid Healthcare is seeking a motivated and experienced Assistant Program Director to support the daily operations of our medically monitored detox program in Gastonia, NC. In this key leadership role, you'll work closely with the Executive Director to ensure exceptional client care, strong team performance, regulatory compliance, and efficient day-to-day operations. If you're ready to take the next step in your leadership career while making a meaningful impact in the lives of those seeking recovery, we'd love to hear from you.
Requirements
- High School Diploma or GED required
- Minimum of 1 year of experience in behavioral health or substance use treatment required
- Valid North Carolina Driver's License required
Nice To Haves
- Bachelor's degree preferred
- 2–3 years of leadership or supervisory experience preferred
- CPR, AED, and First Aid certification preferred (or willingness to obtain)
- Strong leadership, communication, and organizational skills
- Ability to make sound decisions in fast-paced environments
- Excellent critical thinking and problem-solving abilities
- Ability to effectively manage crisis situations
- Knowledge of behavioral health regulations, compliance standards, and quality assurance practices
Responsibilities
- Support daily program operations to ensure safe, efficient, and high-quality client care
- Collaborate with clinical and interdisciplinary teams to meet client needs and improve program outcomes
- Oversee resident services, including daily programming and client engagement
- Assist with recruiting, hiring, onboarding, training, and staff development
- Create and manage staff schedules to maintain appropriate program coverage
- Monitor documentation in the EMR for accuracy, timeliness, and compliance
- Ensure adherence to state, federal, and accreditation standards
- Support audits, quality assurance initiatives, KPI tracking, and performance improvement efforts
- Conduct chart reviews, observations, and compliance monitoring
- Assist in developing and implementing program policies, procedures, and operational workflows
- Step in to facilitate groups or provide operational support as needed
- Build and maintain positive relationships with referral sources and community partners
- Supervise Behavioral Health Technicians (BHTs), Housekeeping, and Dietary staff
- Provide coaching, mentorship, performance feedback, and progressive discipline when needed
- Foster a positive, accountable, and team-oriented culture
- Promote employee engagement while maintaining high standards of client care and operational excellence
Benefits
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- 401(k) with Company Match
- Tuition Reimbursement
- Employee Recognition Programs
- Referral Bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
