Assistant Program Director

Samaritan Daytop Village • New York, NY

1d • Onsite

About The Position

Under the general direction of the Program Director, the Assistant Program Director provides administrative and clinical supervision, as applicable, to multidisciplinary staff assigned to case management, housing, and/or community benefits teams. The role manages and monitors day-to-day operations and clinical service delivery, and participates in monitoring the quality and appropriateness of program services. The Assistant Program Director coordinates appropriate service coverage for the facility, provides on-call administration as needed, and manages facility or clinical emergencies. This work supports the mission and goals of Samaritan Daytop Village.

Requirements

• Associate degree.
• 15+ years of progressive experience working with the homeless population.
• 10+ years of experience supervising social service or human services staff in shelter, transitional housing, or permanent supportive housing.
• Experience working with the NYC Department of Homeless Services (DHS) or a similar city-operated organization.
• Strong leadership and effective management skills.
• Ability to implement and monitor policies and procedures in accordance with agency guidelines.
• Knowledge of federal, state, and local laws and regulations governing substance abuse treatment programs.
• Good analytical, organizational, and problem-solving skills.

Responsibilities

• Supervises and monitors the shelter environment to ensure behavioral guidelines are followed, a therapeutic milieu is maintained, and interpersonal relationships remain positive.
• Coordinates and implements clinical services for the multidisciplinary case management team.
• Helps implement and monitor policies, procedures, and systems needed for effective and efficient delivery of program services.
• Provides regularly scheduled clinical and administrative supervision to assigned staff.
• Documents supervisory sessions, completes staff appraisals, and administers discipline as required.
• Makes recommendations on hiring and terminating staff.
• Helps identify staff training needs and plans, develops, and/or conducts training to maintain and improve clinical staff competency and compliance with agency policies and procedures.
• Ensures staff maintain accurate, complete, and timely client treatment records in compliance with regulatory requirements and agency policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree