Assistant Program Director

Services for the Underserved•Bronx, NY
•$70,000 - $75,000

About The Position

The Assistant Program Director supervises Case Management services to ensure quality care for adults who have experienced homelessness and mental illness. In the Program Director’s absence, this role supervises all program staff in conjunction with the Program and Regional Director. The position is responsible for staff supervision, service planning, client transitions and placement, coordination with other agencies, and reporting on program issues and proposed changes.

Requirements

  • Bachelor’s degree in Human Services or a related field.
  • Minimum of two years of supervisory experience.
  • Experience with homelessness and mental illness.

Nice To Haves

  • Master’s degree.
  • Professional license such as LMSW, LCSW, or LMHC.
  • Experience working with different populations.
  • Bilingual English/Spanish speaking ability.

Responsibilities

  • Apply knowledge of Federal, State, and Local laws and regulations relevant to the community residence program and agency policies, including OMH regulations.
  • Directly supervise program staff with regard to Case Management.
  • Develop and implement individual client service plans in conjunction with clinical staff, the counseling team, and clients.
  • Ensure client contracts reflect service-plan goals and assist counselors in developing supporting intervention goals and activities.
  • Coordinate each client’s Annual Functional Assessment Review and submit reports and recommendations to the Utilization Review Committee.
  • Maintain contact with other service agencies and ensure client placement for treatment and program activities, which may include volunteer job placement.
  • Coordinate with the Intake Coordinator on orientation and transition into the program for new residents.
  • Participate in discharge planning.
  • Provide emergency and relief coverage as necessary.
  • Represent the agency with community groups and agencies as needed.
  • Prepare reports for the Regional Director of Behavioral Health Services and the VP of Behavioral Health Services, including problems and proposals for policy or program-design changes.
  • Hold supervisory meetings with all staff and maintain documentation of these meetings.
  • Perform other duties as assigned.

Benefits

  • Health and wellness resources
  • Generous paid time off
  • Professional development
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