Assistant Practice Manager - Dental Office

Choice Healthcare Services • Las Cruces, NM

7d

About The Position

The Assistant Practice Manager is responsible for training and mentoring staff, billing and collections, acts as the technical support liaison, and assists the Regional Manager to support their CHOICE Healthcare office. CHOICE Healthcare Services provides high-quality pediatric dental care across California, Nevada, New Mexico, Arizona and Colorado. They offer a gentle approach to pediatric dentistry, orthodontics, and oral surgery.

Requirements

• High School Diploma or equivalent
• 1+ years of leadership experience within the dental industry

Nice To Haves

• Experience working for a Dental Service Organization is preferred
• Bilingual in Spanish, preferred
• Denitcon knowledge a huge plus!!

Responsibilities

• Assist in hiring office personnel
• Research demographic of the trading zone
• Assisting in Identify target patients and marketing strategies
• Assist in enforcing handbook policies & other notices
• Handle Associate, Team and Patient scheduling
• Review timecards
• Assist in approving payroll exceptions such as overtime and penalty pay
• Processes bill payments
• Opens and distributes mail
• Assists CE tracking for doctors and staff
• Maintains the business practice plan
• Auditing daily charts
• Reviews daily reports
• Reviews daily GAP list reports
• Ensures schedule is booked according to office protocol
• Ensuring scheduled appointments are confirmed at least 2 days prior to appointments
• Assist with payroll and benefits
• Assist with resolutions on patient and staff grievances guided by the Regional Manager
• Assist with employee office job descriptions and performance reviews
• Assist with employee time sheets, documents tardiness and absences
• Training staff & managing site visits of interns or potential candidates
• Performs data entry
• Performs banking
• Assists billing
• Assists in collections
• Assists in insurance processing
• Performs related administrative services
• Acts as a liaison to maintenance of computers and computer networks
• Assists IT with technical issues resolution
• Trains and supports users
• Performs educating staff of practice management software updates

Benefits

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED