Assistant Practice Manager - Dental Office
About The Position
The Assistant Practice Manager is responsible for training and mentoring staff, billing and collections, acts as the technical support liaison, and assists the Regional Manager to support their CHOICE Healthcare office. CHOICE Healthcare Services provides high-quality pediatric dental care that is preventative, affordable, and accessible to all children across California, Nevada, New Mexico, Arizona and Colorado. They offer a gentle approach to pediatric dentistry, orthodontics, and oral surgery. CHOICE Healthcare Services provides care for employee wellbeing and work-life balance, professional and personal growth, experienced leadership support, a fun and supportive team dynamic with events and celebrations, and a comprehensive benefit package.
Requirements
- High School Diploma or equivalent
- 1+ years of leadership experience within the dental industry
Nice To Haves
- Experience working for a Dental Service Organization is preferred
- Bilingual in Spanish, preferred
- Denitcon knowledge a huge plus!!
Responsibilities
- Assist in hiring office personnel
- Research demographic of the trading zone
- Assisting in identify target patients and marketing strategies
- Assist in enforcing handbook policies & other notices
- Handle Associate, Team and Patient scheduling
- Review timecards
- Assist in approving payroll exceptions such as overtime and penalty pay
- Processes bill payments
- Opens and distributes mail
- Assists CE tracking for doctors and staff
- Maintains the business practice plan
- Auditing daily charts
- Reviews daily reports
- Reviews daily GAP list reports
- Ensures schedule is booked according to office protocol
- Ensuring scheduled appointments are confirmed at least 2 days prior to appointments
- Projects and duties as assigned by Supervisor
- Assist with payroll and benefits
- Assist with resolutions on patient and staff grievances guided by the Regional Manager
- Assist with employee office job descriptions and performance reviews
- Assist with employee time sheets, documents tardiness and absences
- Training staff & managing site visits of interns or potential candidates
- Performs data entry
- Performs banking
- Assists billing
- Assists in collections
- Assists in insurance processing
- Performs related administrative services
- Acts as a liaison to maintenance of computers and computer networks
- Assists IT with technical issues resolution
- Trains and supports users
- Performs educating staff of practice management software updates
Benefits
- Care for your wellbeing and work-life balance
- Professional and personal growth
- Experienced leadership support
- Fun and supportive team dynamic with events and celebrations
- Comprehensive benefit package
- Assist with payroll and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
