Assistant Personal Banker (Full-Time)

The Callaway Bank•Columbia, MO

1d•Onsite

About The Position

Join The Callaway Bank team as a Relationship Banker in Columbia, MO! This full-time position focuses on helping customers achieve their financial goals through exceptional service and relationship building. You will create a welcoming environment, actively listen to customer needs, and guide them to tailored financial solutions. The role offers opportunities for growth and learning in banking products, digital tools, and customer service, utilizing systems like Microsoft 365 and E-Sign (IMM). You'll collaborate with supportive colleagues in a positive team atmosphere, making a real impact by recommending products and services that help individuals, families, and businesses thrive.

Requirements

Basic computer skills and comfort with technology.
Strong time management and organizational skills.
Excellent communication skills-both listening and speaking.
Ability to learn and navigate banking systems and processes.
A positive attitude, strong work ethic, and commitment to team success.

Nice To Haves

Knowledge of deposit products, digital banking tools, and cash management is a plus.

Responsibilities

Serve as the primary sales and service contact for new and existing consumer and business clients.
Use consultative sales practices to assess customer needs and provide tailored recommendations.
Cross-sell a variety of banking products and services, including checking, savings, digital banking, and consumer loans.
Gather and verify documentation for opening accounts and ensure compliance with regulations.
Facilitate smooth communication between customers and internal teams to deliver exceptional service.
Provide digital banking demos and assist customers with enrollment and setup.
Participate in outreach efforts to build relationships within the community.
Maintain a high standard of accuracy and attention to detail in all work.
Perform daily responsibilities and reporting as assigned.