Assistant Personal Banker (Full-Time)

The Callaway Bank • Columbia, MO

1d • Onsite

About The Position

Join The Callaway Bank team as a Relationship Banker! This full-time role focuses on creating a welcoming environment, actively listening to customers, and guiding them to financial solutions. You will expand your skills in banking products, digital tools, and customer service, working with systems like Microsoft 365 and E-Sign (IMM). Collaborate with supportive colleagues in a team atmosphere and make an impact by helping individuals, families, and businesses thrive through recommending relevant products and services.

Requirements

• Basic computer skills and comfort with technology.
• Strong time management and organizational skills.
• Excellent communication skills-both listening and speaking.
• Ability to learn and navigate banking systems and processes.
• A positive attitude, strong work ethic, and commitment to team success.

Nice To Haves

• Knowledge of deposit products, digital banking tools, and cash management is a plus.

Responsibilities

• Serve as the primary sales and service contact for new and existing consumer and business clients.
• Use consultative sales practices to assess customer needs and provide tailored recommendations.
• Cross-sell a variety of banking products and services, including checking, savings, digital banking, and consumer loans.
• Gather and verify documentation for opening accounts and ensure compliance with regulations.
• Facilitate smooth communication between customers and internal teams to deliver exceptional service.
• Provide digital banking demos and assist customers with enrollment and setup.
• Participate in outreach efforts to build relationships within the community.
• Maintain a high standard of accuracy and attention to detail in all work.
• Perform daily responsibilities and reporting as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees