Assistant Patient Care Manager - Critical Care Transport
About The Position
The Assistant Patient Care Manager assists the Patient Care Manager with clinical management and administrative coordination of designated patient care units or services. The position supports unit goals and objectives, serves as a resource for staff and representative for the Patient Care Manager, and typically supervises patient care staff and operations for an assigned shift and/or coordinates administrative functions. The role combines clinical and administrative responsibilities and includes providing timely information and feedback to the Patient Care Manager. The Assistant Patient Care Manager applies personnel policies and collective bargaining agreement requirements and may assume the Patient Care Manager’s duties when delegated or when the manager is absent. The role supports quality, therapeutic, cost-effective patient care; staff development; effective workflow; and continuous quality, process, performance-improvement, and risk-management activities. The Assistant Patient Care Manager also provides patient care appropriate to the patient’s age and condition, serving as a role model and mentor while assisting with unit workload. All work must comply with hospital policies, procedures, service standards, the Code of Conduct, and applicable Joint Commission requirements.
Requirements
- Bachelor’s degree in Nursing from an accredited college or university.
- Two years of progressively responsible and directly related work experience.
- Registered Nurse license from the California Board of Registered Nursing.
- Basic Life Support certification from the American Heart Association or RQI Healthcare Provider Basic Life Support.
- Advanced Cardiovascular Life Support certification from the American Heart Association or RQI Healthcare Provider Advanced Life Support.
- Pediatric Advanced Life Support certification from the American Heart Association or RQI Healthcare Provider Pediatric Advanced Life Support.
- Ability to contribute to healthcare policy formulation in partnership with a multidisciplinary team.
- Ability to delegate activities responsibly according to staff ability, preparation, standards of practice, and regulatory guidelines.
- Ability to develop programs and lead process-improvement projects.
- Ability to establish strategic direction and business plans for a functional group.
- Ability to initiate and implement changes that improve the quality and safety of patient-care delivery.
- Ability to provide leadership, prioritize system resources, promote cooperation, and serve as a role model, resource, and mentor.
- Ability to supervise, coach, mentor, train, and evaluate work results.
- Ability to use information and keep abreast of technology developments to communicate, manage knowledge, mitigate error, and support patient-care decision-making.
- Knowledge of current nursing theories, principles, practices, standards, emerging technologies, techniques, and approaches, as well as professional accountability for practice outcomes.
- Knowledge of laws, regulations, accreditation standards, and hospital and unit policies, protocols, and procedures governing nursing care.
- Knowledge of organizational, administrative, fiscal, and personnel-management principles and practices relevant to nursing.
- Knowledge of healthcare and hospital-system organization and administration sufficient to provide clinical management, leadership, coordination, and operational direction.
Responsibilities
- Assist with operational aspects of designated units while mentoring and supporting staff and supervising quality, therapeutic, and cost-effective patient care.
- Assist the Patient Care Manager with administrative and management functions and assume delegated duties or responsibilities during the manager’s absence.
- Coordinate and direct patient-care operations for an assigned shift on behalf of the Patient Care Manager.
- Facilitate staff orientation, training, and ongoing development; assist with coaching, personnel development, corrective action, and performance evaluations.
- Monitor and evaluate patient-care processes and outcomes to support competent, compassionate care, smooth workflow, and desired outcomes.
- Interpret unit, department, and organizational philosophies, objectives, policies, and procedures for staff; communicate expectations and monitor performance.
- Participate in unit goal and program planning, program evaluation, and assigned special projects.
- Support continuous quality, process, and performance improvement and risk-management programs at the unit level.
- Provide patient care appropriate to the patient’s age and condition, serve as a role model and mentor, and assist with unit workload.
- Serve as a liaison to the Patient Care Manager.
- Comply with Joint Commission requirements and hospital policies and procedures, including service standards and the Code of Conduct.
Benefits
- Benefits eligible; specific benefit offerings are not detailed.
- Employee referral amount: $1,500.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
