Assistant Patient Care Manager- Acute Care/Med Surg

St. Luke's University Health NetworkStroudsburg, PA
Onsite

About The Position

The Assistant Patient Care Manager works under the direction of the Patient Care Manager/Director. Collaborates with administrative staff, nursing, physicians, and other patient care team personnel to support standards for professional nursing practice.

Requirements

  • Registered Professional Nurse with current license to practice in the state of Pennsylvania or New Jersey (based upon work location).
  • BLS required.

Nice To Haves

  • Bachelor's Degree in Nursing preferred. Required within 5 years of obtaining position.
  • Two years of direct clinical experience preferred.
  • Previous supervisory experience preferred.

Responsibilities

  • Demonstrates clinical expertise and serves as clinical resource to staff
  • Assumes responsibility/accountability for daily operations: planning, organizing and supervising care necessary to assure patient safety and quality to meet the needs of patients served by assigned shift/department
  • Selects, motivates, and retains staff; initiates formal recognition plan
  • Facilitates department staff meetings and trainings relevant to position.
  • Participates in activities which promote personal/professional development.
  • Serves on assigned hospital and/or unit-based councils
  • Takes active role in department performance improvement initiatives related to Quality, Safety and Patient Experience.
  • Leads and mentors staff in performance improvement initiatives
  • Promotes an environment that fosters inquiry, creative thought, nursing education programs, and development and application of evidence-based practice initiatives.
  • Reviews performance of staff, completes annual evaluation of assigned staff, assures staff competency, and initiates remedial actions, when appropriate
  • Acts as liaison with Clinical Risk Management and participates in event reviews, action planning and resolution of complaints and grievances
  • Maintains appropriate, timely, and effective communication with patients, families, multi-disciplinary team, ancillary departments, and the manager to identify and resolve problems that may interfere with positive patient outcomes
  • Maintains departmental records for administrative and regulatory purposes
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