Assistant Patient Care Manager (RN), Infusion Treatment Area - South Bay Cancer Center

Stanford Health Care•San Jose, CA

21d•$87 - $115•Onsite

About The Position

The Assistant Patient Care Manager assists the Patient Care Manager with clinical management and administrative coordination of designated patient care units or services, supporting the achievement of unit goals and objectives. The role serves as a resource for the care unit and a representative for the Patient Care Manager. It typically includes supervising patient care staff and operations during an assigned shift and/or coordinating administrative functions, while ensuring consistent implementation and monitoring of organizational policies and standards of care. Responsibilities combine clinical patient care with administrative work. The Assistant Patient Care Manager provides timely information and feedback to the Patient Care Manager and applies personnel policies and collective bargaining agreement requirements. The role differs from the Patient Care Manager, who has total responsibility and accountability for one or more units or services. The position supports unit operations and staff leadership, supervises quality, therapeutic, cost-effective care, and assumes Patient Care Manager duties when delegated or when that manager is absent. It also contributes to staff development, performance evaluation, quality improvement, risk management, and patient care, while serving as a liaison to the Patient Care Manager. The position is based onsite at South Bay Cancer Center in San Jose, California, and is listed as a rotating 10-hour schedule at 1.0 FTE.

Requirements

Bachelor's degree in Nursing from an accredited college or university.
Two years of progressively responsible and directly related work experience.
One year of Ambulatory Oncology/Hematology Infusion experience, required.
California Registered Nurse License.
American Heart Association Basic Life Support (BLS) certification.
ONS Chemotherapy/Immunotherapy Certification.
Ability to contribute to health care policy formulation in partnership with a multidisciplinary team of health care providers.
Ability to delegate responsibly in accordance with others' abilities, preparation, standards of practice, and regulatory guidelines.
Ability to develop programs and lead process-improvement projects.
Ability to establish strategic direction and business plans for a functional group.
Ability to initiate and implement changes that improve the quality and safety of patient care delivery.
Ability to provide leadership, influence others to meet patient needs and shared goals, prioritize system resources, promote cooperation, and serve as a role model, resource, and mentor.
Ability to supervise, coach, mentor, train, and evaluate work results.
Ability to use information and stay current with technology developments to communicate, manage knowledge, mitigate error, and support patient-care decisions.
Knowledge of current nursing theories, principles, practices, standards, emerging technologies, techniques, and approaches, as well as the health care system and accountability for practice outcomes.
Knowledge of laws and regulations; certifying and accrediting standards and guidelines; and hospital and unit standards, protocols, policies, and procedures governing nursing care.
Knowledge of organizational, administrative, fiscal, and personnel-management principles and practices relevant to nursing in the broader health care context.
Knowledge of current health care and hospital-system organization and administration sufficient to provide clinical management, leadership, coordination, and operational direction.

Responsibilities

Assist with operational aspects of designated units while mentoring and supporting staff and supervising quality, therapeutic, cost-effective patient care in accordance with professional standards, protocols, policies, procedures, and desired outcomes.
Assist the Patient Care Manager with administrative and management functions, and assume delegated duties and responsibilities or those needed during the manager's absence.
Coordinate and direct patient care operations for assigned units during an assigned shift, acting on behalf of the Patient Care Manager.
Facilitate staff orientation, training, and ongoing development; assist with coaching, development, and corrective action; and participate in employee performance evaluations.
Monitor and evaluate patient care processes and outcomes to support competent, compassionate care, smooth workflow, and desired outcomes.
Interpret unit, department, and organizational philosophy, objectives, policies, and procedures for staff; communicate expectations and monitor performance.
Participate in unit goal and program planning, program evaluation, and assigned special projects; support continuous quality, process, and performance improvement and risk management programs.
Provide competent, compassionate patient care appropriate to patients' age and condition, serve as a role model and mentor, and assist with unit workload.
Serve as a liaison to the Patient Care Manager.
Apply personnel policies and requirements of collective bargaining agreements.
Adopt and execute Stanford Health Care's C-I-CARE standards for interactions with patients, families, and colleagues.