Assistant Park Manager - Administration

Virginia Information Technologies Agency • Smyth, Virginia, VA

10d • $55,000 - $72,100 • Onsite

About The Position

The Virginia Department of Conservation and Recreation (DCR) is seeking an Assistant Park Manager for Hungry Mother State Park. This role supports the daily operations of the park, including maintenance, concessions, special events, retail, camping, and cabin facilities. The Assistant Park Manager will also assist with business administration, finances, visitor experience, volunteers, personnel, and community relations. Key responsibilities include leading business and marketing initiatives, assisting with park operations such as procurement and budgeting, developing staff training, engaging with the community, supervising staff, and coordinating human resources functions. In the absence of the Park Manager, this individual will ensure continuity of operations and adherence to park and division goals.

Requirements

• Experience and knowledge in personnel management, including staff supervision, training, and performance management.
• Experience in recognizing and addressing impacts on natural, cultural, historical, or recreational resources.
• Experience with maintenance, custodial, building, facility, grounds, and mechanical systems that may impact public safety and/or customer service.
• Strong written and verbal communication skills to provide customer service to external and internal stakeholders, complete business correspondence, reports, and other similar documents.
• Experience in concessions and merchandise operations to include equipment rentals, point of sale systems, procurement of goods and services, and basic knowledge of food health safety.
• A valid Driver's License is required to operate a state vehicle or if operating a personal vehicle while conducting business on behalf of the agency.
• Satisfactory completion of a background check, including a criminal history record check.

Nice To Haves

• Experience and knowledge of implementing policies, management procedures, and rules that directly impact visitors.
• Considerable experience managing and maintaining cultural and natural resources of a park or other municipal location.
• Experience performing civic/community outreach and supervising and overseeing interpretive and volunteer programs.
• Considerable experience in concessions, equipment rental, merchandise, and/or retail operations.
• Previous work experience with special events management.
• Proficiency in Microsoft Suite applications or a similar software system.

Responsibilities

• Provide daily operations management for Hungry Mother State Park, including maintenance, boat rental/concessions, special events management, merchandise and retail management, camping and cabin facilities, and day use areas.
• Assist with the management of the park's business administration, finances, visitor experience, volunteers, personnel, and community relations.
• Lead business and marketing initiatives.
• Assist with routine park operations, including procurement of goods and services, budgeting, developing and providing staff training, engaging with the community, and other duties as assigned.
• Supervise and manage visitor experience and events/concessions staff.
• Assist in coordinating human resources functions such as recruiting, hiring, training, supervising, and managing employee performance.
• Be responsible for ensuring and maintaining continuity of operations and adherence to the goals and objectives of the park and division in the absence of the Park Manager.

Benefits

• Paid leave
• A minimum of 13 paid state holidays per year
• Medical, dental, vision, and life insurance
• Retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan for classified positions, and VaLORS for law enforcement positions)
• Federally recognized Public Service Loan Forgiveness (PSLF) employer
• Free parking or admission to all Virginia State Parks.
• Overnight facility discounts for classified, retired, and wage staff (after six months of service), including free camping and discounted cabin rentals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed