Assistant, Ops, Billing

gategroup • New Orleans, LA

2d

About The Position

We’re looking for motivated, engaged people to help make everyone’s journeys better. Responsible for ensuring the accuracy of billing information and bill airlines/non-airlines for services rendered

Requirements

• High school diploma or GED
• Minimum of 1 year of experience in an administrative role is required
• Ability to communicate well with internal and external customers verbally and in writing
• Excellent Microsoft Windows, Excel and Word skills.
• 2 years of experience in Microsoft Office Suite.
• Detailed oriented
• Good basic math, analytical, follow-up, problem solving and organizational skills
• Must be able to understand and apply basic knowledge of an ERP system
• Must have a solid working knowledge of MS Excel and MS Office
• Must have excellent attention to detail
• Must thrive in a team - based environment
• Must have the ability and desire to meet required timelines, and be proactive in problem solving

Nice To Haves

• Familiar with ERP software and SAP experience a plus.
• Airline and food manufacturing industry experience helpful
• Ability to adapt well to change and change management

Responsibilities

• Daily review of flight service tickets for accuracy, input corrections into CxP Portal
• Perform SAP back-flushing
• Manually create billings for charters (101C) and off-scheduled flight activity
• Audit flight tickets prior to cycle change assuring accuracy of menus and billing codes
• Research billing discrepancies, assist with resolution due to price, quantity and service discrepancies
• Escalate to Account Services Group any billing, pricing and cycle related issues
• Assist dispatcher with processing of flights, communication with internal and external customers
• Assist with other tasks and special projects as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees