Assistant Operations Supervisor - Community Recreation & Environmental Center (CREC)
About The Position
Haverford Township is seeking an energetic, customer-focused Assistant Operations Supervisor to help oversee the daily operations of the Community Recreation & Environmental Center (CREC). This position plays a key role in creating exceptional experiences for residents, renters, guests, and community members while helping manage one of the Township's premier recreation facilities. From weddings and corporate events to community programs and special celebrations, no two days are the same. If you enjoy leadership, event management, facility operations, and delivering excellent customer service, we want to hear from you.
Requirements
- Associate degree preferred; equivalent experience may be considered.
- Three (3) or more years of experience in facility operations, event management, hospitality, recreation, customer service, or a related field.
- Prior supervisory or lead-worker experience preferred.
- Valid Driver's License required.
- CPR/AED/First Aid certification preferred or ability to obtain within six months of hire.
Nice To Haves
- Enjoys leading and motivating employees
- Has outstanding customer service and communication skills
- Can juggle multiple priorities and think on their feet
- Pays attention to details and takes pride in a job well done
- Works well independently and as part of a team
- Is available to work evenings, weekends, holidays, and special events as needed
Responsibilities
- Coordinate and oversee facility rentals and special events from planning through completion.
- Supervise and schedule part-time rental and event staff.
- Serve as the primary point of contact for customers, vendors, and facility users during events.
- Monitor facility operations and building systems, including HVAC, lighting, security, and access controls.
- Coordinate maintenance needs and ensure the facility is clean, safe, and event-ready.
- Resolve customer concerns with professionalism and sound judgment.
- Serve as Manager on Duty during evenings, weekends, and in the absence of the Facility Operations Manager.
Benefits
- Comprehensive medical, prescription, dental, and vision coverage
- Generous paid time off and paid holidays
- Life insurance and long-term disability coverage
- Flexible spending and voluntary benefit options
- Employee Assistance Program (EAP)
- Professional development and training opportunities
- Free membership to the Community Recreation & Environmental Center
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
