ASSISTANT OPERATIONS OFFICER

Stockman Bank of Montana • Helena, MT

3d

About The Position

This position will assist Helena Market Operations Manager with all operational duties. This position is responsible for reporting, analyzing, reviewing, decisioning, reconciling and completing all back office operational concerns regarding operations functions, processes, items and accounts for the Helena Market branches in a timely and concise manner. This position is responsible to assist Operations Manger for the general human resource needs as the liaison to the HR department, Security Officer, required regulatory training trainer, building and grounds management. Position will serve as backup to the Operations Manager and work on coordinating front line service with accurate and compliant account boarding/closing, data entry and item processing and other operational concerns. This position will include other operational duties and responsibilities as required and directed.

Requirements

• Strong commitment to providing exceptional customer service.
• Ability to work independently and as a member of a team.
• Bachelor’s degree in business, finance, or equivalent education/work experience.
• Three-five years previous bank operations experience.

Responsibilities

• Responsible for resolving and answering non post questions on a timely basis.
• Pull NSF list, review deposits, send to Mgr. and submit returns to Central on a timely basis.
• Review large items for return endorsements and submit to central operations on a timely basis.
• Responsible for kiting report review investigation and awareness to Operations Manger.
• Responsible for exception and reoccurring tickler report review and report missing items to Operations Manager.
• Analyze & investigate deficit balances and fluctuation reports daily reporting oddities to Operations Manager.
• Review, analyze and consider reporting information as it complies with Bank protocol.
• Act on analysis suggestions and offer procedural recommendations that comply with adherence to process and procedures set by Bank and using sound judgment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level