Assistant Operations Manager - Yard

Ports America•Newark, NJ

3d•$70,000 - $80,000

About The Position

At Port Newark Container Terminal, the Yard/Gate Assistant Operations Manager supervises yard and/or gate operations, ensuring labor performs work efficiently, safely, and on time. The role manages operations to provide maximum service levels to internal customers, including vessel and gate operations, and external customers, including truck lines. The manager oversees yard/gate work according to operational plans, supervises straddle-carrier fleet activity, tracks key performance indicators, and serves as a focal point for assigned-shift yard issues. The role also coordinates empty-container allocation and movements, customs and agricultural quarantine inspections, roadability checks, and chassis changeovers. The position requires a bachelor's degree, or a high school diploma/GED with at least four years of management experience, as well as a valid U.S. driver's license and the ability to obtain and maintain a TWIC.

Requirements

Bachelor’s degree in any discipline, or a high school diploma/GED equivalent and at least 4 years of management experience, preferably in operations, transportation, warehousing, supply chain, stevedoring, or comparable military environments.
Obtain and maintain a Transportation Worker Identification Credential (TWIC) issued by the Department of Homeland Security.
Valid U.S. driver’s license.

Nice To Haves

Bachelor’s degree in Operations Management, Logistics, Supply Chain Management, Business Administration, Maritime Studies, or a related field.
Knowledge of safety regulations.
Understanding of cargo stowage and stability.
Proficiency in MS Office.
Excellent communication and time-management skills.
Ability to thrive in a fast-paced environment, plan effectively, influence others, and make sound decisions.

Responsibilities

Supervise yard/gate operations according to the plan, keeping work organized and ensuring each person knows what to do and when to do it to support high productivity.
Supervise the fleet of straddle carriers and track and measure KPIs.
Instruct and ensure labor follows safe working practices.
Instruct and ensure labor follows proper standard operating procedures.
Provide close supervision and regular feedback.
Apply company management policies and procedures, collective bargaining agreements, and local practices when supervising labor.
Identify and resolve daily problems and issues, usually routine or moderately complex in nature.
Report problems and issues to the Yard Manager as needed, especially those with significant complexity or operational impact.
Serve as the focal point for yard issues arising during an assigned shift.
Interact with customers including shipping lines, shippers, government agencies, and truck lines.
Handle empty-container allocation, monitor empty containers, and arrange their movement as appropriate.
Handle customs inspection teams, AQI (Agricultural Quarantine Inspection), roadability checks, and chassis changeovers.
Perform other duties as assigned.