Assistant Operations Manager

Jabil • Florence, KY

1d

About The Position

The Assistant Operations Manager develops Department/Workcell managers’ skills to help meet revenue and profit forecasts, champions special projects that support Jabil’s success, and provides exceptional support to customers, team members, and shareholders. The role contributes to business strategy and direction, cost management, forecast development and accuracy, and continuous improvement across departments or workcells.

The position includes leadership and management responsibilities for recruiting and retaining managers, developing employees and teams, managing performance, and fostering effective communication. It also involves creating and implementing operating strategies, monitoring costs and forecasts, analyzing operational trends and metrics, sharing best practices across facilities, and ensuring adherence to company policies, procedures, safety, quality, and security requirements. Other duties may be assigned.

Requirements

• Bachelor’s degree preferred, with five to seven years of experience; alternatively, a combination of education, experience, and/or training.
• Three years of experience in a management role.
• Ability to read, analyze, interpret, and communicate about scientific or technical journals, financial reports, and legal documents.
• Ability to respond to inquiries or complaints from customers, regulatory agencies, and members of the business community.
• Ability to present information effectively to top management, public groups, and boards of directors.
• Advanced PC skills, including knowledge of Jabil software packages.
• Ability to perform calculations involving figures such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and to apply basic algebra and geometry.
• Ability to solve practical problems with limited standardization and interpret written, oral, diagrammatic, or scheduled instructions.
• Strong knowledge of global and regional logistics operations and industry, and proficiency in determining logistics requirements and devising strategies to meet business goals.
• Strong financial and analytical ability, including proficiency in managing business analytics to determine an optimum company footprint.
• Strong knowledge of international direct and indirect taxes and global customs regimes.
• Proven track record of successful change management and implementation and management of continuous productivity and cost-reduction programs.
• Strong communication skills.
• Proficiency with personal computers, Microsoft Office products (Excel, Word, and PowerPoint), and e-mail.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Recruit, interview, and hire Department/Workcell Managers; communicate candidate criteria to recruiters and coach managers on hiring.
• Monitor team member turnover, identify contributing factors, and implement improvements.
• Assess employee and team strengths and development needs; create or validate training curricula; coach and mentor managers; and manage succession plans.
• Establish measurable individual and team goals, provide ongoing coaching and counseling, conduct timely evaluations, and drive continuous improvement and goal achievement.
• Coordinate large teams during crises and ensure recognition and rewards are administered fairly and consistently.
• Provide a weekly forum for departmental communication, encourage staff input, and adapt communication style to team members.
• Lead strategic directions and define, develop, and implement an operating strategy aligned with Jabil’s strategic directions; provide regular execution updates to relevant leaders.
• Identify opportunities to reduce costs, monitor departmental costs and trends, and provide cost-related feedback to relevant leaders and peers.
• Prepare timely plant or department forecasts and compare forecast results with historical actuals to assess trends.
• Drive continuous improvement through trend reporting, analysis, and metrics management; assess data-gathering methods and improve procedures and work instructions.
• Identify and implement improved practices and processes, establish measurement systems where possible, and share knowledge and best practices with other Jabil facilities.
• Anticipate and address customer needs and issues, demonstrating commitment to customer service.
• Ensure adherence to company policies and procedures, including health and safety, quality, confidentiality, and security requirements.
• Perform other duties and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager