Assistant Operations Manager

NYU Langone Health • New York, NY

5d • $70,482 - $121,581

About The Position

NYU Grossman School of Medicine is a top-ranked medical school with a long history of shaping medical history. As part of NYU Langone Health, it is committed to improving the human condition through education, research, and patient care. Equity and inclusion are fundamental values, fostering an environment where diverse talent can thrive. The Assistant Operations Manager role provides critical assistance and management for operational responsibilities, acting as a manager in their absence. This position supports departmental operations, including business and marketing, oversees marketing development and communications in liaison with the NYULH Marketing Department, and assists with financial planning, budgeting, reporting, and special media/marketing projects. The role supports the Department of Neurosurgery's missions by providing analysis for informed managerial decisions and collaborates with various SOM corporate groups, including Finance and Marketing, and FGP for budget preparation and financial issue resolution.

Requirements

• Bachelor's Degree with 2+ years of relevant experience in the healthcare field and/or equivalent combination of education and experience.
• Written and oral communication skills.
• Excellent organizational skills and the ability to prioritize multiple tasks, projects and assignments.
• Exceptional attention to detail and accuracy.
• Ability to work well in a team environment.
• Ability to display a professional demeanor, maintains confidentiality, and works independently.
• Ability to take initiative and exercise sound judgment, decision making and problem solving.
• Strong computer skills, including basic keyboarding skills.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook).
• Proven customer service skills.
• Self-directed, motivated, and sensitive to deadlines.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Nice To Haves

• Masters degree or equivalent.
• Previous management or supervisory experience at least 1-2 years

Responsibilities

• Performs other duties as assigned.
• Demonstrates knowledge of the organization's Core values and Customer service principles and incorporates them into the performance of duties.
• Prepares and processes special projects as requested by management and Department.
• Coordinates and prepares month end journal entries and supporting documentation for upload.
• Prepares monthly, biweekly supplemental compensation transactions and incentive bonus requests for the Faculty Group Practice and Neurosurgery.
• Acts as a liaison with Payroll regarding faculty supplemental compensation and incentive bonus payments.
• Serves as backup for Business Manager.
• Serves as backup for FGP and Cash management processes, whenever necessary.
• Interacts with NYU Hospitals Center regarding FGP pass-through expenses.
• Works closely with FGP and departmental leadership to prepare annual budgets.
• Build analytical clinical databases for departmental metrics.
• Resolve financial issues (budgets, variances, new needs requests, etc).
• Provides support for FGP Practice Managers and Administration for investigation, follow-up and analysis.
• Reviews recorded transactions and reports irregularities to management.
• Prepares accounts receivable reports.
• Prepares vacancy reports.
• Makes collection calls and follow-up.
• Tracks IOI expenses.
• Produces ad hoc reports by the Business Manager, Administrator and FGP Leadership as requested.
• Oversees department-focused social media channels in close collaboration with NYULH communications and marketing teams.
• Develops and executes marketing and advertisement content plans.
• Collaborates with C&M on content ideas.
• Manages internal communications from the chair (e.g., departmental newsletter, quarterly complex cases).
• Organizes and supports the Department of Neurosurgery's presence at all major academic conferences.
• Collaborates with C&M to help support their peer outreach efforts.
• Coordinates departmental events and internal/external conferences.
• Manages department-specific web content on EDU as well as faculty FAD profiles.

Benefits

• Financial security benefits
• Generous time-off program
• Employee resources groups for peer support
• Holistic employee wellness program (physical, mental, nutritional, sleep, social, financial, and preventive care)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level