Assistant Operations Manager (Leadership Development Program)

Pyramid Global Hospitality•Woburn, MA

1d•$50,000 - $60,000•Onsite

About The Position

Pyramid Global Hospitality is seeking recent college graduates or graduating seniors for their Leadership Development Program (LDP). This 12-month immersive program is designed to jump-start a career in hotel management by blending classroom learning, on-the-job training, and mentorship. Participants will be placed in an Assistant Manager role from day one, with tailored development tracks to strengthen leadership, operational, and business acumen. The program offers exposure to all facets of hotel operations, senior leadership, company culture, leadership and supervisory skills training, and various brand environments and hotel properties. Additionally, participants will gain cross-functional exposure to departments such as Business Development, Revenue Management, Sales & Marketing, Rooms Division Leadership, and Human Resources through monthly meetings. Online coursework will cover topics like Time Management, Building Relationships, Motivating Teams, Conflict Resolution, Critical Thinking, and Training & Performance Coaching.

Requirements

Recent college graduate or graduating senior (Bachelor’s degree or equivalent – Hospitality Management)
High-level critical thinking and problem-solving ability
Strong communication skills and a passion for hospitality and leadership
Authorized to work in the U.S. – we will not be able to provide sponsorship during this program.

Responsibilities

Gain real-world exposure across key departments in Hotel Operations.
Strengthen leadership, operational, and business acumen through tailored development tracks.
Gain exposure to all facets of Operations.
Gain exposure to Pyramid Global senior leadership and company culture.
Participate in leadership and supervisory skills training and coursework.
Gain exposure to brand environments and distinctive, independent hotel properties.
Participate in Taskforce Management opportunities (dependent on availability).
Gain cross-functional exposure to Business Development, Revenue Management, Sales & Marketing, Rooms Division Leadership, and Human Resources.