Assistant Operations Manager (1st Shift)

Epson America, Inc.•Plainfield, IN

25d•Onsite

About The Position

Epson is a global technology leader dedicated to connecting people, things, and information with its original, efficient, compact, and precision technologies. With a lineup ranging from inkjet printers and digital printing systems to 3LCD projectors, smart glasses, sensing systems, and industrial robots, the company focuses on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables, and robotics. We are currently looking for an Assistant Operations Manager to support our 1st shift by leading and developing across a large, fast-paced distribution environment.

Requirements

Proven experience managing and developing leaders at the Supervisor level or higher
A track record of successfully leading and implementing process improvements
Strong understanding of warehouse operations, logistics, and supply chain management
Experience with warehouse management systems (WMS) and ERP platforms
Ability to analyze data and generate actionable insights to improve operational efficiency
Excellent communication and interpersonal skills, with the ability to lead cross-functional teams
Demonstrated success in driving safety, quality, and compliance initiatives
Strong organizational and time management skills, with the ability to prioritize and manage multiple projects

Responsibilities

Lead and develop multiple salaried Supervisors across distribution functions
Set performance standards and targets for your team and designated areas
Identify and implement process improvements in shipping, receiving, and quality to boost efficiency
Coordinate outbound carrier schedules and appointments to meet delivery timelines
Ensure outbound shipments meet customer compliance requirements
Provide performance reports and analysis, and recommend improvements to your manager
Oversee administrative tasks related to shipping, receiving, and inventory
Support and execute safety, security, and facility maintenance programs
Maximize the use of warehouse management systems to improve labor efficiency and meet service goals
Recommend system enhancements for continuous improvement
Ensure team training and compliance with ISO 9001-2000 and ISO 14001 standards
Participate in third-party audits
Hire, motivate, evaluate, and develop team members
Provide coaching and mentoring to your team
Advise management on personnel matters and escalate issues when needed
Work within budgetary guidelines and assist in developing and reconciling annual budgets
Create and maintain written departmental standards and procedures