1st shift Operations Coordinator
WOW LOGISTICS COMPANY LLC•Chippewa Falls, WI
•Onsite
About The Position
As an Operations Coordinator at our Chippewa Falls Distribution Center, you play a key role in ensuring smooth, efficient operations and customer satisfaction. This clerical position is a key resource to our customers, truck drivers, and warehouse employees. The Operations Coordinator carries out all customer service activities such as responding to inquiries, processing orders, and handling complaints, in a prompt, courteous, and effective manner. Other responsibilities include answering phones and other clerical duties as directed by the Manager.
Requirements
- Arrive to every shift ready to work hard and contribute to the team
- Be a reliable team player with a focus on safety and efficiency
- Have strong verbal and written communication skills to work effectively with various stakeholders
- Ensure all data entry and load coordination tasks are handled accurately and efficiently
Responsibilities
- Oversee the scheduling and movement of all loads entering and leaving the distribution center
- Maintain clear communication with customers, truck drivers, dispatchers, and warehouse employees through email, phone, and/or in person
- Accurately enter inventory data, create invoices, and generate bills of lading
- Assist in troubleshooting and resolving customer issues, while maintaining quality control
Benefits
- incentive pay based on role
- tuition reimbursement
- employee recognition programs
- health insurance
- paid holidays
- paid vacation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
